Account Manager
2 weeks ago
Property Finder is the leading digital real estate platform in the Middle East and North Africa region. A UAE-born startup, Property Finder expanded its operations to Qatar, Bahrain, Saudi Arabia, and Egypt over the years. Recently, it acquired a significant stake in Zingat in Turkey. The company is one of the largest technology start-ups in the region and on a journey to becoming a Unicorn. We are aspiring to create a lighthouse technology company which will have a lasting impact in the entire tech ecosystem in our geography.
**Position Summary**:
- Required to build and maintain strong, long-lasting client relationships through consistent support and consultation.
- You will be expected to establish and maintain strong relationships with professional real estate companies and grow the business across the entire country.
**Key Responsibilities**:
- Build and maintain strong, long-lasting client relationships through consistent support and consultation.
- Serve as the initial point of contact for all customer account management matters.
- Present performance data to clients and advise on how to maximize their ROI
- Negotiate contracts and close agreements to maximize mutual interest.
- Identify opportunities to grow business with existing clients.
- Collaborating with various internal departments to ensure all clients' requests are fulfilled in a timely manner.
**Desired Qualifications**:
- 3+ years of experience, preferably in online / digital businesses or property with a history of achieving sales targets.
- Exceptional analytical skills for analyzing client data and suggest solutions to maximize ROI.
- Strong customer service mindset that requires patience while dealing with different types of customers.
- Experience with using Salesforce CRM is a plus
- Problem-solving skills to help resolve customer complaints.
- Excellent verbal and written communication skills to communicate product ideas to clients.
- A good understanding of the real estate industry (desirable)
- A strong and proactive work ethic.
- Adept in talking to key decision makers.
- Assertive, influential and highly motivated with an ability to work in a target driven company.
**Other Capabilities**:
- Fluent in both English and Arabic is an advantage
- Highly computer literate - adept at Excel and Powerpoint
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