Account Manager

2 hours ago

Doha, Baladīyat ad Dawḩah, Qatar Information & Communication Technology - Digital Full time

Date: Sep 23, 2025

Location:

Doha, QA

Company: Information and Communication Technology W.L.L

Req ID: 2057

Job Title
Senior Account Manager
Job Scope
The Senior Account Manager is accountable for managing a portfolio of accounts and promoting the company and its respective products/services through well-defined account management strategies and sound partnerships with existing/potential customers. S/He works towards optimizing sales volumes and champions marketing programs and activities in line with the Territory Sales Manager.

Main Duties And Responsibilities
Technical and Operations

  • Prepare and implement the account strategies and roadmap of the assigned portfolio in coordination and alignment with the management team
  • Develop and deliver accurate sales forecasts and targets in line with business objectives
  • Lead the vendors' relations in alignment with the company's management and strategy
  • Develop and maintain relationships with new and existing channels/clients to expand sales and establish new opportunities
  • Build and maintain a solid channel/customer database, analyze data and develop metrics evaluating loyalty and new opportunities
  • Specify market requirements for current and future products by conducting market research supported by on-going visits to existing and potential customers
  • Oversee the entire sales cycle from quotation to collection
  • Assess credit and/or payment performance, review outstanding settlements and audit resolutions accordingly
  • Ensure a proper storage, tracking and control of inventory through an accurate stock management system
  • Generate sales for the entire portfolio of accounts in terms of long-term revenue and profitability
  • Secure the highest level of engagement and support to Channel partners and respond to issues and/or queries in order to efficiently meet customers' needs
  • Oversee the implementation of targeted programs and marketing activities, monitor progress and raise recommendations as and when necessary
  • Evaluate current business processes, identify opportunities for improvement and implement procedures maximizing efficiency and standardization
  • Put available systems into practice CRM for leads, opportunity and deal registration management) for output efficiency and standardization

Talent Development

  • Lead and coach the team cultivating empowerment and ownership
  • Develop capabilities and secure a solid succession plan
  • Conduct regular performance reviews, identify training needs and oversee development plans.

Position Requirements
Education
Bachelor's degree in Sales and Marketing or any other related field.

Experience
At least 7 years of relevant experience.

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