Front Office Manager

2 weeks ago

Doha, Qatar Inspire Management Training Center Full time

**Job Summary**
- Directly supervises all front office personnel and ensures proper completion of all front office duties. Directs and coordinates the activities of the front desk, reservations, guest services, and telephone.

**Duties and Responsibilities**:

- Participates in the selection of front office personnel.
- Trains, cross trains, and retains and front office personnel in accordance with LMCW standards.
- Evaluated the job performance of each front office employees
- Maintains working relationships and communicated with all departments.
- Maintains master and floor level key control.
- Verifies that accurate rooms status information in maintained and properly communicated.
- Resolves guest related problems quickly, efficiently and courteously.
- Works within the allotted budget for the front office
- Received information from the previous shift staff and passes on additional details to the next shift staff.
- Conducts regularly schedule meetings of front office personnel.
- Follow LMCW policies and standards regarding Check-in and Check-out
- Uphold the property’s commitment to hospitality.

**Job Requirements**
- High school diploma or equivalent
- Must be able to work a flexible schedule and be “on call” for weekends, emergencies or for anyone who “call’s off” of a scheduled shift.
- Minimum of 2 years’ experience as FOM or minimum of 4 years as supervisor in Marriott.
- Must have basic working knowledge of a computer including word and be able to handle multiple tasks at one time
- Must have excellent communication and interpersonal skills with the ability to interact with many types of personalities
- Must display very good organization and time management skills
- To always maintain a high standard of personal hygiene and appearance

**Job Types**: Full-time, Permanent

**Salary**: QAR14,000.00 per month

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