Support Officer
6 days ago
We are looking to hire a qualified Bilingual Support Officer - Chargeback to join our dynamic team.
1. Check the CRM queues for incoming disputes and analyze them.
2. Maintain the records in dispute register and close the case as per the agreed SLA
3. Check for incoming disputes (ATM/QPAY/NAPS) and act as per the agreed SLA.
4. Validate time out, failed and excess credit transactions based on internal reports/systems and report the credits to QCB.
5. CRM Request needs to be resolved with clear communications and supporting documents need to be shared with stakeholders within the stipulated time
6. Perform Visa and Master card chargebacks.
7. Bachelor’s degree mandatory
**Job Types**: Full-time, Permanent
**Salary**: QAR6,500.00 per month
**Education**:
- Bachelor's (required)
**Experience**:
- Charge Back: 2 years (preferred)
**Language**:
- Arabic (required)
-
IT Support Officer
2 weeks ago
Doha, Baladīyat ad Dawḩah, Qatar Al Farid Hospital Full timeJob Overview:The IT Support Officer is responsible for providing technical assistance and support related to computer systems, hardware, software, and network infrastructure for users within the organisation. This role involves troubleshooting and resolving IT-related issues, maintaining system functionality, managing network connectivity, and ensuring the...
-
Junior Office IT Support
23 hours ago
Doha, Qatar GETP Group Full time**Junior Office IT Support**: - Website design, office apps, office 365 all portal administration. - Adobe In design, adobe photoshop, adobe premier & Visual studio. - Resolving IT support requests from employees. - Answering employee questions regarding computer systems. - Gathering and analyzing data to diagnose problems with computer systems. - Changing...
-
Procurement Officer
23 hours ago
Doha, Qatar Project Support Service co Full timeHello, Looking for procurement officer should have well knowledge in qatar civil construction project Technical : Auto cad and others **Experience**: - procurement officer qatar: 5 years (preferred)
-
Operations Support Officer
2 weeks ago
Doha, Qatar ECCO Gulf Full timeHiring Operations Support Officer with following requirements: - Must have face to face customer service experience in a bank - Must be able to communicate in fluent English and Arabic - Must have good banking background. - Must have valid QID. - Must be available to join immediately. **Experience**: - banking customer service: 1 year...
-
Wanted Urgently IT Support for Office
23 hours ago
Doha, Qatar BARQ GROUP Full time**Wanted urgently IT support professional for office** **Should have good knowledge in networking and office related IT support.** **Salary 3500 QAR** **Salary**: From QAR3,500.00 per month Ability to commute/relocate: - Doha: Reliably commute or planning to relocate before starting work (preferred)
-
Administration Support Staff
1 week ago
Doha, Qatar Energyx Full time**Reporting to**: Head of Global Operations **Department**: Global Operations Team, of the Management Division, of the Administration Group **Location**: Doha, Qatar (Prestigious location with top quality accommodations) **Salary**: Monthly QAR 1,500 - QAR 2,000 (US$ 410 - US$ 550) **Employment Type**: Full-time (Live-in or Live-out) **Starting Date**: Early...
-
System Support Officer
2 weeks ago
Doha, Qatar Qatar Airways Full timeAbout the role As a system support officer, you will be responsible for assignments/re-assignments of cases that includes GCEO, Executive Management escalations, Social Media, Skytrax posts in a timely manner, also responsible for mediating between various claiming agencies, conducting MS Dynamics checks and procedural training for new joiners in Head...
-
Collection Support Officer
23 hours ago
Doha, Qatar Madi International Full time*** We are looking for a collections officer to assist with the collection of outstanding debts. The collections officer will contact clients and inform them of their dues, negotiate payment plans, and ensure payments are made as soon as possible. You may also be required to institute legal action when payments are not made. To ensure success as a...
-
Itc Technical Support Officer
23 hours ago
Doha, Qatar Qatar Airways Full timeJob title - ITC Technical Support Officer - Ref # - 225996 - Location - Qatar - Doha - Job family - Pilots & Flight Operations - Closing date: 15-Sep-2025 **About the role**: Qatar Airways are pleased to announce an incredibly exciting opportunity to join our Flight Operations team as an ITC Technical Support Officer to be based in Doha, Qatar. As an ITC...
-
IT Support Officer
1 week ago
Doha, Qatar SFAI Qatar Full timeProvide first-line support for all user's facing hardware, software, desktop, and the task assigned by the admins - Respond to end user requests and ensure all calls are logged, updated and closed regularly - Assist in setting up new employee workstations, including hardware and software installation and provide technical support to end-users to troubleshoot...