Female Receptionists

2 weeks ago

Doha, Qatar OĀM MASSAGE Boutique Full time

Duties for this role include but are not limited to:
Organizing schedules, having a hands-on approach to general reception duties - providing a warm welcome to every guest, making reservations, dealing with enquiries, dealing with complaints, cash handling and dealing with ad hoc queries.
Promote and sell products and cement strong relationships with clients.

Ensure that all visitors to the boutique are made welcome, ascertaining their requirements, assisting them with general information or passing them on the appropriate person.
Managing all staffing issues within the boutique including schedules, holiday cover, in-house training, employment of therapists, professional development, performance management and day to day feedback on performance.

Induction, training, development and appraisal of therapists in collaboration with head therapist. Ensure a thorough and proper handover between the Reception Staff according to the shift pattern.
Set and maintain standards of professional conduct and customer care for all Reception Staff, Boutique Supervisors, Assistants and casual staff.

Organize Health and Safety audits to maintain health and safety standards throughout the Reception Area and entire boutique and ensure compliance with all relevant Health and Safety at Work rules and regulations in accordance with local laws.
Upselling across all categories and subcategories of the business menu, including add on services, memberships, packages, and retail items
Following all guidelines of standard operating procedures for OAM Massage Boutique

Maintain professional relationships and build a clientele Meet and exceed monthly targets.

**Salary**: QAR3,300.00 per month

Ability to commute/relocate:

- Doha: Reliably commute or planning to relocate before starting work (required)

**Language**:

- English (required)

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