Itsm Specialist

7 days ago

Doha, Qatar Mind Stream Full time

We are looking for an experienced **ITSM Specialist (Arabic Speaker)** to manage and enhance IT Service Management operations.
Must have **6+ years’ experience** in **ITSM implementation**, **ITIL practices**, and **documentation of procedures**.
Experience with **ServiceNow/BMC Remedy** and work in **government or enterprise environments** preferred.
**Arabic and English proficiency** required.

Application Question(s):

- How many years of experience do you have in IT Service Management (ITSM)?
- Have you implemented or supported ITSM tools such as ServiceNow, BMC Remedy, or equivalent?
- Are you bilingual in Arabic?
- How do you rate your English communication skills (spoken and written) out of 10?
- What is your current and expected salary? Notice period?

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