Service Desk Engineer

**Job Description** We are** currently looking **IT Service Desk Engineer**for our **Qatar** operations with the following terms & conditions. **Skillset** - Bachelor’s degree in IT, Computer Science, or related field (or equivalent experience). - Have solid experience in a helpdesk or technical support environment. - Familiarity with ITSM system -...

1)Network Engineer(CCNA/CCNP) with 2 Years of Experience 2)Service desk Agent (ITIL 3 or 4) Ability to Commute: - Doha (required) Ability to Relocate: - Doha: Relocate before starting work (required)

Academic & Professional QualificationsBachelor's degree in computer science, Information Systems, Engineering, or equivalent. Experience2-3 years of experience providing first level IT support remotely over the phone and remote tools in a service desk environment. Skills and RequirementsStrong problem-solving abilities to diagnose and resolve customer...

**We’re Hiring! | Service Desk Analyst - Qatar** Greetings from **Proztec Qatar!** We are excited to announce an amazing **career opportunity** with one of our **prestigious clients in Qatar** for the position of **Service Desk Analyst**. If you have a passion for IT support, problem-solving, and delivering exceptional customer experiences — we’d...

**Job Summary and Purpose**: Ensure that all service levels are achieved in line with the need of a safe and efficient IT operations within NAKILAT and its joint ventures. Provide management and technical expertise to the IT service desk function to provide 1st level technical support. **Accountabilities**: **Key Accountabilities**: **Service Desk Support...

**Job Summary and Purpose**: Provide 1st level technical support to end users within The Company and its joint ventures. Assist in ensuring that all service levels are achieved in line with the need of a safe and efficient IT operations. **Accountabilities**: **Key Accountabilities**: **IT Inventory and Stock Keeping**: - Update and manage the IT inventory...

Job Summary:* The Service Desk Operator is responsible for providing telephone and email support for clients and users on technical matters and resolving or escalating reporting incidents in a timely manner.* 2-3 years of experience providing first level IT support remotely over the phone and remote tools in a service desk environment. Hands-on experience...

𝗗𝗲𝘀𝗰𝗿𝗶𝗽𝘁𝗶𝗼𝗻:We are seeking a dedicated Service Desk Agent to be the first point of contact for IT support within our dynamic Venues & Events Operations. This role is responsible for managing all incoming IT-related incidents, service requests, and inquiries, providing exceptional customer service. You will perform initial...

**Experience** - **3-4 years of experience** in **delivering remote IT support via telephone** and **remote support tools within an IT Service Provider** environment. - Strong problem-solving abilities to diagnose and resolve customer issues. - Excellent **written and verbal communication skills**, with a keen focus on effective customer service. - Customer...

**L1 Service Desk Agents** **Key Requirements**: - 4x Graduates to act as L1 Service Desk agents - Arabic and English speaking (Fluent and Mandatory) - This function requires working in 24x7, Service Desk environment ( may include nights, weekends, and public holidays) - Applicable vendor / technology entry level certification or equivalent in particular...