Service Desk Engineer

We are looking IT Service Desk/Help Desk engineer for Qatar location. Experience: 4+ Yrs Should have experience in helpdesk activities. Pay: QAR7,000.00 - QAR8,000.00 per month **Experience**: - IT Service Desk/Help Desk: 3 years (preferred) **Language**: - Arabic (preferred)

**Job Description** We are** currently looking **IT Service Desk Engineer**for our **Qatar** operations with the following terms & conditions. **Skillset** - Bachelor’s degree in IT, Computer Science, or related field (or equivalent experience). - Have solid experience in a helpdesk or technical support environment. - Familiarity with ITSM system -...

Academic & Professional QualificationsBachelor's degree in computer science, Information Systems, Engineering, or equivalent. Experience2-3 years of experience providing first level IT support remotely over the phone and remote tools in a service desk environment. Skills and RequirementsStrong problem-solving abilities to diagnose and resolve customer...

Job Summary:* The Service Desk Operator is responsible for providing telephone and email support for clients and users on technical matters and resolving or escalating reporting incidents in a timely manner.* 2-3 years of experience providing first level IT support remotely over the phone and remote tools in a service desk environment. Hands-on experience...

**Job Summary and Purpose**: Provide 1st level technical support to end users within The Company and its joint ventures. Assist in ensuring that all service levels are achieved in line with the need of a safe and efficient IT operations. **Accountabilities**: **Key Accountabilities**: **IT Inventory and Stock Keeping**: - Update and manage the IT inventory...

Location- Doha, Qatar- Experience- 3-6- Job Type- Recruitment**Job Description**: **Job Title**:Service Desk Operator** **Description** **Help Desk Operations** - Establish a continuous contact with the users across all subsidiarie to ensure providence of IT Support & friendly use at all times. - Identify end-user and customer requirements on technical...

**Job Description** We are** currently looking **IT Service desk manager**for our **Qatar** operations with the following terms & conditions. **Responsibilities**: - Lead and manage the day-to-day operations of the IT service desk team. - Must have Strong background in ITIL. - Ensure timely and effective resolution of user issues, incidents, and service...

IT Service Manager: Lead and manage the day-to-day operations of the IT service desk team. Ensure timely and effective resolution of user issues, incidents, and service requests. Develop and maintain service level agreements (SLAs) and ensure targets are met. Monitor performance metrics and generate regular reports on service desk operations. Establish and...

Location- Doha, Qatar- Experience- Job Type- Recruitment**Job Description**: **Key Responsibilities**: - Troubleshooting: Diagnose and resolve technical issues related to hardware, software, and network connectivity, escalating complex issues to senior support staff as necessary. - Documentation: Maintain accurate records of support requests, solutions...

The primary responsibility of the **Service Desk Analyst** is to - Proactively monitor support mailboxes and log in to the system. - Be responsible for resolving or escalating customer reported Incidents and Service Requests and log them in the service desk tool. - Create, document, and review work instructions to help deal with similar incidents and...