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Hostess

2 weeks ago

Doha, Qatar Companies Management Full time

We are looking for a friendly and welcoming Hostess to join our team. The Hostess will be responsible for greeting guests, managing reservations, and ensuring an outstanding dining experience from the moment guests walk through the door. This position requires excellent communication skills, a positive attitude, and a focus on delivering exceptional service.

**Key Responsibilities**:

- Greet and welcome guests as they enter the restaurant with a friendly and professional demeanor.
- Assist in managing reservations and walk-ins, ensuring smooth guest flow.
- Seat guests and ensure they are comfortable while waiting for a table.
- Answer phone calls, take reservations, and provide information about the restaurant, including menu items, hours, and events.
- Maintain an organized and clean host/hostess area, ensuring it is stocked and presentable at all times.
- Communicate effectively with waitstaff and kitchen staff to ensure prompt seating and service.
- Address and resolve guest concerns or complaints promptly and politely.
- Maintain a waitlist and inform guests of approximate wait times.
- Monitor dining room activity and assist in managing guest flow during busy periods.
- Uphold the restaurant's high standards of cleanliness, hospitality, and customer service.

**Qualifications**:

- Previous experience in a customer service role or as a hostess in a restaurant setting is preferred.
- Strong communication and interpersonal skills.
- Positive and friendly attitude with the ability to work well in a team environment.
- Ability to multitask and handle high-pressure situations.
- Flexible schedule, including evenings, weekends, and holidays.
- Basic knowledge of the restaurant’s menu and offerings.
- Ability to stand for extended periods and perform light physical tasks (e.g., seating guests, carrying menus).

**Job Types**: Full-time, Permanent

Application Question(s):

- Do you have valid QID ?
- Can you join immediately?