Female Telesales

**Job description / Role**

Employment: FullTime
**Responsibilities**:

- Contact potential or existing customers to inform them about a product or service using scripts
- Answer questions about products or the company
- Ask questions to understand customer requirements and close sales
- Direct prospects to the field sales team when needed
- Enter and update customer information in the database
- Take and process orders in an accurate manner
- Handle grievances to preserve the company’s reputation
- Go the “extra mile” to meet sales quota and facilitate future sales
- Keep records of calls and sales and note useful information

**Requirements & skills**:

- Proven experience as telesales representative or other sales/customer service role
- Proven track record of successfully meeting sales quota preferably over the phone
- Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
- Ability to learn about products and services and describe/explain them to prospects
- Excellent knowledge of English
- Excellent communication and interpersonal skills
- Cool-tempered and able to handle rejection
- Outstanding negotiation skills with the ability to resolve issues and address complaints
- High school diploma; BSc/BA will be a plus

Salary inclusive of fixed allowances + Commission

**About the Company**

KATE facility management made a great success after thirty-eight years of carrying sustainable services for the management of facilities and real estate, through the use of modern equipment, an innovative approach, and management of computer-aided facilities. KATE Facility Management is one of the vessels of the Qatari Kate Group and which also includes:

- Management & Consultation Services
- Planning & Development Services
- Maintenance Services
- Hospitality Services
- Cleaning Services

**Salary**: QAR3,000.00 - QAR5,000.00 per month

**Experience**:

- Telesales: 2 years (required)

**Language**:

- Arabic (required)
- English (required)