Operations Manager

2 weeks ago

Doha, Qatar Talabat Full time

We are looking for a Operations Manager to join our team and be part of our growth. If you’re a team leader who is hungry for a new adventure, a multinational workplace is waiting for you.

What’s On Your Plate?- Manage and improve local NFV operations through vendor management, optimizing processes & best practices as well as developing a strong local operations team. The key focus is to drive operational efficiency to support sales and growth locally. This role holder will oversee internal teams within Vendor Content + Vendor Operations + oversee outsourced content scanning teams.- Accountable for local NFV operational performance including both commercial & operational KPI's- Work with Head of NFV to shape the strategy/plan to achieve targets, ensuring regular reviews and pre-prioritisation- Create and maintain a strong partnership with the Sales team; collaborate on strategy, priorities and opportunities- Work with Regional Ops team to be the local market ops stakeholder; highlight opportunities, gain support and share any local initiatives- Work closely with key accounts on performance, opportunities and leverage relationship to build local market insights- Scope and deliver local initiatives to improve ops metrics quantified with data analysis- Drives the team to deliver consistent results & improvements across all NFV verticals- Consistently reviews performance, highlighting successes and areas of improvements supported by a target action plan- Expert in local operational process/procedures, continually evaluating, simplifying, removing non-value adding tasks and auditing compliance- Ability to think outside of the box, innovate where product/processes are not available and challenge ways of working- Leads by example and provides in depth training to team- Drive team focus on objective and goals by building a cohesive team that drive results through maximum efficiency- Share best practices, successful initiatives with our markets to support

What Did We Order?- 3 plus years operational experience in Grocery operations or food/tech business- Strong operational experience, local expertise desirable- Direct Line management experience - Ability to build relationships, motivate peers and manage upwards- Ability to build relationships, motivate peers and manage upwards

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