Quality and Compliance Specialist

6 days ago

Doha, Qatar Qatar Airways Full time

**About the role**

We are recruiting for Quality and Compliance Specialist to be based in Doha, Qatar.

In this role of Quality and Compliance Specialist you will be accountable for assessing performance, Quality Assurance and Compliance of ASMs and stations. Conduct Station performance audits.

You will monitor above and below wing activity in accordance with QR procedures and in conformance of regulatory requirements on conformance of both internal and external audit.

Carry out checks at outstations to ensure service standards are in accordance with documented procedures, Ground Operations Manual, Ground services Manual. Conduct onsite audit to ensure station are in conformance with above and below the wing standards. Specific responsibilities of the role include:

- You will be accountable for an effective Quality assurance program within Qatar Airways Network and HUB and its suppliers of ground handling service. This includes audits, safety system audits and functional audits.
- Conducts investigations to identify root causes with appropriate outcomes.
- Conducts internal audit checks to ensure compliancy with division and Group Internal Control processes.
- Ensures to conduct station audit on both Service standards, finance controls, safety and security and present to station and management of any irregularities and shortcomings.
- Conducts Self Audit Plans (SAP), checks on finance and administration SOPs.
- Conducts SAP checks n baggage services on all finance related transactions, including lost and found items.
- Creates an audit finding tracker to ensure that station close findings in a timely manner.
- Ensures that stations across the network consistently deliver service standards in accordance to QR policy and procedure.
- Ensures that risk management and hazard identification process across Network and HUB, has mitigation process in place through effective control mechanism.

**Be part of an extraordinary story**
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.

Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.

Together, everything is possible

**About you**
- Relevant college or university qualification to minimum Bachelor’s level.
- Minimum 5 years relevant experience.
- Worked in a similar role in a multi-cultural environment, preferably aviation industry.
- Excellent written and spoken English
- Flexibility in working extra hours.
- Strong interpersonal and verbal communication skills.

**About Qatar Airways Group**
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.

So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

**How to apply

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