Hostess for Restaurant

1 week ago

Doha, Qatar Mega Food Restaurant Management Full time

We are looking for hostess / cashier for our new restaurant which will be open in InterContinental Doha The City hotel.
Your Responsibilities:

- Greeting guests as they enter, seating guests at tables or in waiting areas.
- Providing guests with menus and answering any initial questions.
- Assigning guests to tables
- Engaging with guests to ensure they're happy with food and service.
- Responding to complaints and helping to resolve them.
- Answering phone calls, taking reservations and answering questions.
- A knowledge of the menu.
- Control cash and card payment in restaurant.
- Balancing the cash register and generating reports for credit and debit sales.
- Processing refunds and exchanges, resolving complaints.
- Tally money in the cash drawer at the beginning and end of each work shift.
- Helping out with other positions in the restaurant as needed.
- Providing great customer service.

**Requirements**:

- High school diploma or equivalent preferred.
- Ability to provide top-notch customer service in a fast-paced environment.
- A positive attitude and ability to work well under pressure with all restaurant staff.
- Does high-quality work while unsupervised.
- Able to work in a standing position for long periods of time.
- Able to safely lift and easily maneuver trays of food when necessary.
- Willing to follow instructions and ask questions for clarification if needed.
- Able to handle money accurately and operate a point-of-sale system.
- Able to work in a busy restaurant environment.
- Restaurant experience a plus.

**Job Types**: Full-time, Permanent

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