IT Officer

**About Us**

We want to welcome you to a world of bringing True Hospitality to everyone. When you join us at IHG®, you become part of our global family. A welcoming culture of warmth, honesty and a passion for providing True Hospitality. We pride ourselves on letting your personality and passions shine, recognizing the individual contribution you make and supporting your ambition to learn and create your own career path. In making a difference to our guests and owners, colleagues and communities, every day is a chance to create great and unique experiences, in your own way. With over 370,000 colleagues in nearly 100 countries sharing our values, there are countless opportunities at your fingertips. Towering 46 floors above the city, voco® Doha West Bay Suites offers contemporary flair, convenience and a warm Qatari welcome. We’re centrally located in West Bay, the business and diplomatic heart of Doha, 20 minutes from Hamad International Airport (DOH) and steps away from Doha Exhibition and Convention Centre and corporate offices.

**Your day to day**

**What we need from you**

PEOPLE - Comply with and ensure adherence to all of the hotel’s policies and procedures - Comply with all occupational health and safety policies and procedures - Maintain a good working relationship with staff and colleagues throughout the hotel and sister properties GENERAL - Communicate effectively with all other departments - Be able to identify problems and implement solutions - Attend meetings, training sessions and any other required meeting or training session. - Identify opportunities to innovate service delivery and product offering to meet and exceed client expectations. - Ensure safe work practices are adopted at all time and report any OHS concerns immediately to your direct manager or HR Manager. - Maintain IT systems, hardware and software to reduce failure rates to zero. - Achieve overall ‘good’ rating in voco® Doha West Bay Suites internal IT audit with no ‘high risk’ issues. - Conduct routine supplier reviews and manage vendors and suppliers with no budget overruns. - Maintain and update an accurate inventory of all hardware, software and manuals purchased by the Hotel. - Ensure that proper on-site and off-site backups are maintained at all times. - Ensure the timely implementation of all system updates, planned preventative maintenance and enhancements in accordance with property level requirements and as directed by voco® Doha West Bay Suites corporate IT office. - Assigned projects are completed within designated timeframes - Manage DRP and BCP testing, training and reporting in accordance with voco® Doha West Bay Suites standards. - MIS reports, presentations and other related tasks are consistently of a high standard and free of errors and omissions.
- **What we offer**

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today and let's #GoFurtherTogether.