IT Support Coordinator

منذ 4 أيام

Doha, قطر Ialoy LLC دوام كامل

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Here’s a clear and professional

job description
for an IT Support Coordinator role at Ialoy LLC in Doha: Job Title: IT Support Coordinator Company: Ialoy LLC Location: Doha, Qatar Job Summary:

Key Responsibilities
:
- Coordinate and manage incoming IT support requests, ensuring proper prioritization and timely resolution
- Act as the primary liaison between users, IT technicians, and external vendors
- Monitor helpdesk ticketing systems and track issue progress to completion
- Provide first-level technical support for hardware, software, and network-related concerns
- Maintain accurate records of incidents, solutions, and system updates
- Assist in the deployment, configuration, and maintenance of IT equipment
- Support onboarding and offboarding processes, including account setup and access management
- Identify recurring issues and recommend process improvements
- Ensure compliance with company IT policies and security protocols Qualifications:
- Bachelor’s degree in Information Technology, Computer Science, or related field
- 2-4 years of experience in IT support or coordination roles
- Familiarity with helpdesk systems and IT service management tools
- Strong understanding of computer systems, networks, and troubleshooting techniques
- Excellent organizational and multitasking skills
- Strong communication and interpersonal abilities
- Ability to work under pressure and manage multiple priorities Preferred Skills:
- Experience with Microsoft 365, Active Directory, and network administration
- Basic knowledge of cybersecurity best practices
- IT certifications (e.g., CompTIA A+, ITIL) are a plus

What We Offer
:
- Competitive salary and benefits package
- Professional development opportunities
- Collaborative and supportive work environment Pay: Up to QAR650,000.00 per year Work

Location:
In person

IT Support Coordinator

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وظائف مشابهة في Doha

عروض مماثلة

الأمريكتين

أوروبا

آسيا / أوقيانوسيا

أفريقيا

IT Support Coordinator

احفظ هذه الوظيفة وحافظ على تنظيم بحثك

وظائف مشابهة في Doha

عروض مماثلة