Female Telemarketing

منذ أسبوع

Doha, قطر Pnforcare دوام كامل
Telemarketing / Online Sales Location: Doha, Qatar

Job Type
: Full-time Industry: Beauty Salon & Spa Job Summary

Key Responsibilities
Customer Communication

- Respond to all WhatsApp, phone calls, Instagram, and social media inquiries.
- Provide accurate information about services, prices, promotions, and packages.
- Follow up with leads and ensure conversion into appointments.
- Maintain a professional and friendly tone with all clients. Sales & Telemarketing
- Promote salon services, special offers, packages, and new treatments.
- Upsell and cross-sell services to increase revenue.
- Reach out to previous clients for rebooking and loyalty promotions.
- Achieve monthly sales and booking targets. Booking & Scheduling
- Manage daily appointment schedules using the salon booking system.
- Ensure all bookings are accurate and avoid overbooking.
- Coordinate with staff to manage availability and timing. Customer Care & Support
- Handle customer feedback, issues, and complaints professionally.
- Ensure every client receives timely reminders, confirmations, and follow-ups.
- Keep client records updated and organized. Reporting
- Prepare daily and weekly sales/booking reports.
- Track inquiries, conversions, and customer response times.
- Report any issues, trends, or suggestions to the Manager. Requirements:
- Previous experience in call center, telemarketing, or online sales (preferred).
- Excellent communication skills in English (Arabic is a plus).
- Strong understanding of WhatsApp, Instagram, and online customer interaction.
- Sales-focused, confident, and able to handle multiple chats/calls.
- Organized, punctual, and able to work under pressure.
- Knowledge of beauty salon services is a bonus. Benefits
- Competitive salary + commissions on sales.
- Training provided.
- Friendly and professional working environment.
- Career growth opportunities. Pay: QAR3,000.00
- QAR5,000.00 per month Work

Location:
In person