Career Opportunities: Sales Executive Entry
4 days ago
**Job Summary/Purpose**:
Sell new or used vehicles, such as cars, vans and trucks, on premise of vehicle sales, in order to achieve sales targets and customer satisfaction index.
**Responsibilities**:
1. Adhere to the Toyota sales process 100% with every prospect or customer.
- 2. Achieve assigned sales target and KPIs by ensuring an agreed mix of vehicle models and types.
- 3. Receive customers on sales floor and determine type, quality, specifications of vehicle desired and demonstrate operation of vehicles by conducting road test; convert prospects to buyers.
- 4. Cross sell optional equipment and accessories to customers.
- 5. Compute sales price, including tax, trade-in allowance, license fee, discounts, and requirements for financing payments on credit.
- 6. Prepare quotations and sales contract and secure required documents from customers, such as driving license, civil ID, etc.
- 7. Co-ordinate for delivery and registration of vehicle.
- 8. Research availability of models and optional equipment using computer database.
- 9. Follow-up on sales lead, using list of prospective customers, referrals, database, business directories, etc.
- 10. Ensure efficient vehicle reservation management in order to maintain consistent business flow.
- 11. Comply with all company and departmental policies and procedures relating to the purchase, registration, insurance and payment of vehicles by customers.
- 12. Maintain prospective customer's database and develop and maintain relationships with customers and sales contacts and attend to and resolve customer complaints.
- 13. Document and report customers feedback to management, prepare and submit sales reports.
- 14. Ensure customer contract is signed and approved by the customer (Including but not limited to Specifications list).
- 15. Ensure continuous follow-up with customers on new products in order to meet customer satisfaction.
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