Learning and Quality Manager

About us Kimpton Hotels & Restaurants is the original boutique hotel company, which pioneered the concept of unique, distinctive, design-forward hotels in San Francisco, California before expanding worldwide. Anchored in one-of-a-kind experiences, Kimpton spaces and experiences center on our guests, offering an inspiring design that evokes curiosity to forward-thinking flavours that feed the soul. Every detail is thoughtfully curated and artfully delivered, so that guest experiences remain meaningful, unscripted, and ridiculously personal. Our mission is to be the best-loved hotel and restaurant company through the common belief that heartfelt connections make people’s lives better. Our colleagues are empowered and encouraged to act from the heart, to go above and beyond to create ‘ridiculously personal’ experiences for each other and our guests. We're looking for passionate, high-spirited individuals to join the pre-opening team at Kimpton Doha, the very first Kimpton hotel in the Middle East. The ideal Kimpton team member has an inclusive spirit who embraces individuality and can cultivate a work environment that’s a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Our hotel is only as good as the people it employs so if you’re passionate, focused and driven, live for making every guest’s experience ‘ridiculously personal’ and creating unforgettable moments, then we invite you to join the Kimpton tribe. Located in the heart of Doha Old Town, Kimpton Al Rowda Doha will be the first Kimpton in the Middle East bringing the brand’s playful energy, infectious personality, and unique design style to this charming and vibrant area of town. Just a stone’s throw from the many favorite sights of the Qatari capital, the hotel will welcome guests and locals to experience its 283 guest rooms, including suites and serviced apartments, and to enjoy a multitude of unique dining options. As the Learning and Quality Manager, you’ll drive, direct and coordinate the timely and structured learning experiences, support the leadership team and their departments on all quality improvement activities, operational training requirements and career development programs to all colleagues, to improve and maintain job performance and to ensure that all colleagues are meeting the company standards. You will support the leadership team drive colleagues engagement. You will report to the Director of Human Resources with a dotted reporting line to the Operational Leader. Ideally, you'll have some or all of the following competencies and experience we're looking for: - Bachelor or Master Degree plus 2 years of learning & development field, or an equivalent combination of education and experience in luxury lifestyle environment. - Excellent English communication skills, knowledge of other languages would be an advantage. - Proficient in Microsoft office and Photoshop/Illustrator. - Good Problem-solving, reasoning, motivating, organizational & learning abilities. - Personable, excellent grooming, proactive and energetic. - Flexible working schedule include weekends/holidays. - Pre-Opening experience is an advantage. We’ll reward all your hard work with competitive salary and benefits. Join us and you’ll become part of the global IHG family - and like all families, all our individual team members share some winning characteristics. As a team, we work better together - we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.careers.ihg.com to find out more about us. So go on - show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests.
What we need from you Kimpton Hotels & Restaurants is the original boutique hotel company, which pioneered the concept of unique, distinctive, design-forward hotels in San Francisco, California before expanding worldwide. Anchored in one-of-a-kind experiences, Kimpton spaces and experiences center on our guests, offering an inspiring design that evokes curiosity to forward-thinking flavours that feed the soul. Every detail is thoughtfully curated and artfully delivered, so that guest experiences remain meaningful, unscripted, and ridiculously personal. Our mission is to be the best-loved hotel and restaurant company through the common belief that heartfelt connections make people’s lives better. Our colleagues are empowered and encouraged to act from the heart, to go above and beyond to create ‘ridiculously personal’ experiences for each other and our guests. We're looking for passionate, high-spirited individuals to join the pre-opening team at Kimpton Doha, the very first Kimpton hotel in the Middle East. The ideal Kimpton team member has an inclusive spirit who embraces individuality and can cultivate a work