Front Desk Agent
2 days ago
As a Front Desk Agent, you are responsible for providing a warm and welcoming experience to guests during their stay. Your primary focus is to efficiently handle check-in and check-out processes, respond to guest inquiries, and ensure a smooth and positive experience throughout their visit. Additionally, you will maintain accurate guest records, handle reservations, and collaborate with other departments to meet guest needs and expectations. Your friendly and professional demeanor will contribute to creating a memorable and enjoyable stay for our guests.
- Deliver efficient, courteous, and prompt service to ensure a high level of customer satisfaction from the moment guests arrive until their departure.
- Personally greet guests by name if known, escorting them to their rooms to create a sense of anticipation and welcome.
- Conduct in-room and hotel familiarization, assisting guests with inquiries or requests related to hotel activities.
- Stay informed about hotel information and local services, including operating hours, promotions, events, attractions, and other relevant details to effectively respond to guest queries.
- Maintain awareness of daily rate levels and occupancy levels for accurate decision-making.
- Adhere to Front Desk cashiering standards, ensuring precise handling of all incidental charges using computerized Front Office systems.
- Process accounts seamlessly from check-in to check-out, ensuring the accurate posting of all incidental charges.
- Safeguard guest privacy by refraining from disclosing any guest details.
- Demonstrate a thorough understanding of the hotel's policies, procedures, and service standards, possessing comprehensive knowledge of hotel facilities and current events.
- Uphold environmental, health, and safety standards in alignment with organizational policies.
Adhere to the company’s environmental, health, and safety procedures and policies.
**Job Types**: Full-time, Permanent
Pay: QAR2,000.00 per month
-
Front Desk Agent
2 weeks ago
Doha, Qatar CANDIDZONE Technologies Full timeWe are hiring Front Desk Agent to work under our reputed client in Qatar. **Minimum requirements**: - 1 to 2 years of relevant experience - Between 20 - 30 years old - Bilingual (English & Arabic) - Transferable visa with a valid QID/ NOC - Salary plus duty meal, accommodation and transporation. **Interested applicants**:forward the CV's through WhatsApp...
-
Front Desk Agent
6 days ago
Doha, Baladīyat ad Dawḩah, Qatar Four Seasons Full timeThe Four Seasons Hotel Doha offers a unique opportunity to work in a world-class hospitality environment.Company OverviewWe are committed to delivering exceptional guest experiences, exceeding expectations and making unforgettable memories.Job DescriptionWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team. As the first...
-
Front Desk Agent
2 days ago
Doha, Qatar B Holding Full timeHiring for Front Desk Agent for the shopping mall, - female, presentable, with good communication & problem solving skills. - Daily tasks are helping customers with their inquires about location of the shops, restaurants, discounts, related to the mall. - 6 working days, 1 day off (floating, as per the schedule) - previous experience as a receptionist of...
-
Front Desk Agent
4 hours ago
Doha, Baladīyat ad Dawḩah, Qatar Century Marina Hotel Full timeWhat You'll DoThis is a full-time on-site Reservation Agent role located in Doha, Qatar at Century Marina Hotel. As a key member of our team, you will be responsible for handling reservations, providing exceptional customer service, managing phone etiquette, and performing receptionist duties.Key Skills:Previous experience in Reservations or Front Desk...
-
Guest Services Agent/ Front Desk
3 weeks ago
Doha, Qatar Gloria Hotel & Suites Full timeWe are looking for a Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their stay. Front Desk Agent responsibilities include registering guests, managing reservations, and providing information about rooms, rates, and amenities. If you have a knack for customer service and work experience in the hotel industry,...
-
Front Desk Agent
2 weeks ago
Doha, Qatar Millennium Hotel & Millennium Central, Doha Full timeAs a Front Desk Agent for Millennium Central Doha, you are responsible for providing a warm and welcoming experience to guests during their stay. Your primary focus is to efficiently handle check-in and check-out processes, respond to guest inquiries, and ensure a smooth and positive experience throughout their visit. Additionally, you will maintain accurate...
-
Front Desk Agent
2 days ago
Doha, Qatar IMALCO Full timeWe are hiring female Front Desk Agents / Guest Services Agents (preferrably Indians) with following criteria - 1) Must look presentable with a pleasant personality. 2) Must have good customer service skills 3) Must have strong communication skills in English. 4) Age must be below 35 years. 5) Height must be 5”5’ and above. 6) Must have valid QID and...
-
Front Desk Agent Professional
6 days ago
Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full timeJob DescriptionWe are seeking a highly skilled and experienced Front Desk Agent to join our team. The successful candidate will be responsible for greeting and checking-in guests, responding to their queries, and resolving any issues that may arise during their stay. This role requires excellent communication and interpersonal skills, as well as the ability...
-
Front Desk Manager
5 days ago
Doha, Baladīyat ad Dawḩah, Qatar Tivoli Full timeResponsibilitiesResponsible for the running of the front desk by hiring and training all front desk agents and leading by exampleAnticipate and handle any guest requests and satisfy their needs within acceptable guidelinesAssist in the development and monitoring of the budget to provide top quality customer serviceSchedule the front office staff and...
-
Front Desk Agent
2 weeks ago
Doha, Qatar The Road Real Estate Full timeFront Desk Agent / Receptionist (having an experience in Oprah system). Job Responsibilities: - Answers phone calls courteously - Guides guests and issues guest badges - Handles client complaints - Files documents - Maintains schedules - Plans business travel - Refills office supplies - Receives deliveries. - Responds to customer inquiries. **Front Desk...
-
Front Desk Associate
6 days ago
Doha, Baladīyat ad Dawḩah, Qatar Al Makki Real Estate Full timeWe are seeking a highly skilled Front Desk Associate to join our team at Al Makki Real Estate. In this role, you will be responsible for providing exceptional customer service, managing front desk operations, and supporting the activities of our real estate agents.Main ResponsibilitiesAnswer phone calls and direct them to the appropriate department or agent,...
-
Front Desk Agent
3 weeks ago
Doha, Qatar Qatar Airways Full timeWe have an incredibly exciting opportunity to join our dynamic team at the Oryx Airport Hotel as a Front Desk Agent. The Oryx Airport Hotel is located at Hamad International Airport (HIA) and is operated by Dhiafatina Hotels, a wholly-owned subsidiary of the Qatar Airways Group. Our hotel was nominated for the best Airport Hotel at the Skytrax 2020 World...
-
Front Desk Supervisor
2 days ago
Doha, Baladīyat ad Dawḩah, Qatar Tivoli Full timeAbout UsThe Leo Kanner Center values exceptional customer service and seeks a talented Speech and Language Pathologist to lead our front desk team.Job DescriptionDevelop and execute strategies to maintain high-quality customer service standards, aligning with the organization's mission and vision.Supervise and mentor front desk agents, providing guidance and...
-
Doha, Baladīyat ad Dawḩah, Qatar Hotels Full timeA Front Desk/Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from checkin through checkout and complete audits as required.What will I be doingAs Front Desk/Guest Service Agent you will serve on the Front Office Team to provide services for Guests to contribute to an overall exceptional experience...
-
Front Desk Agent
2 weeks ago
Doha, Qatar Emprego QA Full time**About Us** As the world’s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer...
-
Front Desk Agent
2 weeks ago
Doha, Qatar MK re consulting & services Full time**Key Responsibilities**: - Welcome guests upon arrival with a warm and friendly demeanor. - Manage check-in and check-out processes efficiently. - Handle room reservations and provide information about room features. - Address guest inquiries, concerns, and requests promptly. **Requirements**: - Previous experience in a front desk or customer service...
-
Front Desk Agent
2 days ago
Doha, Qatar La Maison Hotel Doha Full timeConsistently offer professional, friendly and engaging service. - Greet, check in and settle guest accounts while ensuring all service standards are followed - Maintain accurate records of daily transactions and cash handling, which includes currency exchange and balancing a float - Handle guest requests, questions and concerns effectively and promptly -...
-
Front Desk Agent
2 weeks ago
Doha, Qatar Qatar Airways Full timeAs a Front Desk Agent, you are responsible in providing professional and customer-focused services to our guests at Oryx Airport Hotel. You will ensure that the guests will have a memorable experience by attending to their needs with utmost professionalism and care. You will serve as the first point of contact of our guests and will handle their requests and...
-
Front Desk Agent
3 weeks ago
Doha, Qatar Qatar Airways Full timeWe have an incredibly exciting opportunity to join our dynamic team at the Oryx Garden Hotel as a Front Desk Agent. The newly opening Oryx Garden Hotel will be located at Hamad International Airport (HIA) and is operated by Dhiafatina Hotels, a wholly-owned subsidiary of the Qatar Airways Group. As a Front Desk Agent, you are responsible in providing...
-
Hotel Front Desk Representative
2 days ago
Doha, Baladīyat ad Dawḩah, Qatar Four Seasons Full timeJob OverviewThe Four Seasons Hotel Doha is seeking a highly skilled and experienced Front Desk Agent to join our team. This role will be responsible for providing exceptional guest service, ensuring seamless check-in and check-out processes, and maintaining the highest standards of hospitality.This position reports directly to the Front Desk Manager and...