HR Transformation Program Partner

About the Role

Qatar Airways is pleased to announce an incredibly exciting opportunity to join our transformation journey as HR Transformation Program Partner. This role will be responsible to manage HR transformation program and deliver strategically relevant and impactful digital experience at scale to ensure timely implementation and completion for the ERP transformation project. Through operating across the group, responsible to partner with stakeholders at all levels to help overcome HR technology challenges and drive high levels of customer satisfaction by helping to understand technological concepts and facilitating collaboration on effective solutions underpinned by people-centric design. Execute the overall HR strategy into different functions of HR to support operational and process innovation. Successfully deliver ERP transformation project for assigned module(s) and ensure smooth transition towards digital and touchless HR operations and services.

Key Responsibilities:

- Develop and execute processes and procedural improvements within assigned module with focus on agility, innovation and best industry practices while liaising with technology provider and internal users.
- Foster culture of innovation within HR function, leveraging emerging technologies, best practices and creative solutions to transform processes and delivery value.
- Own ERP transformation program from HR perspective ensuring alignment with strategic objectives, design principles and organisational priorities.
- Build and nurture strategic partnerships with key stakeholders including HR leadership and cross-functional departments.
- Lead change management efforts to ensure effective communication, stakeholder engagement, new ways of working within HR and across the organisation.
- Execute and drive HR transformation strategy defined by the Management and lead the implementation of transformation program by focusing on seamless & consistent execution of initiatives aligned to HR Strategy.
- Ensure to implement comprehensive roadmap and program plan, objectives, timelines and budget for timely completion of project.
- Manage HR Transformation program involving strategy, implementation and optimization of the relevant HR function by partnering with technical and functional users.
- Effectively engage with both internal (QR users) and external (technology provider) customers to quickly understand business requirements and ensure efficient and workable solutions.
- Facilitate go-to-market activities for solutions and act as the point of contact on relevant module between technology provider and users through advisory engagement.
- Work with functional teams to address complex issues and ensure to deliver full cycle transformation project.
- Proactively manage stakeholders, including delivering project updates and managing project issues, up to Senior Management and create value for the users by demonstrating leadership, bringing new insights and delivering service excellence.
- Analyse current processes and identify opportunities for automation, standardization and process streamlining across the relevant business operations.
- Serve as SME for the relevant ERP Solution, understand current state, collaborate with internal users to define the future state and contribute to define the implementation approach to achieve the project goals.
- Responsible for overall coordination, status reporting, tracking of milestones, flagging risks, mitigation action, business case tracking and capacity overview etc. for specific module(s).
- Promote collaboration, empowerment & professional growth to build high performing & resilient HR function.
- Ensure compliance with regulatory requirements, standards, policies and maintaining integrity in operations.
- Contribute to development & execution of strategic plans, projects and aligning HR efforts with priorities.
- Lead data management activities including cleaning, standardizing, governing and migrating to new system.
- Lead training and change management activities for HR ensuring smooth transition to new ways of working.
- Work with Head of HR Architecture and Digital Transformation and Functional Champion for ERP in project planning, risks identification and mitigation in relevant modules.
- Advise and provide recommendations to relevant stakeholders on designing best practices.
- Continuously explore and identify innovative solutions to continuously improve.
- Ensure full compliance to design principles and data governance.
- Actively participate in major technology initiatives ensuring cross functional collaboration.

Be part of an extraordinary story

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make.

You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want whil