Technical Analyst

**Job Description**:
This role also encompasses database management, system troubleshooting, and project execution across related technologies, ensuring optimal performance and security of enterprise systems.

**Key Responsibilities**

**Microsoft D365 Finance &Operations Technical Consultant**
- Design and develop technical solutions, customizations, workflows, extensions, and integrations in D365 F&O using Power Platform, Logic Apps, and.NET.
- Develop custom SSRS reports and integrations using Data Entities, OData, and REST APIs.
- Manage lifecycle services (LCS), deploy packages, and handle environment configuration.
- Collaborate with functional consultants to translate business requirements into technical designs.
- Debug and troubleshoot database issues/D365 F&O system issues.
- Implement and maintain batch jobs, workflows, and role-based security models.
- Perform data migration using Data Management Framework (DMF), staging tables, and custom logic.
- Support UAT, deployment, and post-go-live stabilization.
- Ensure performance optimization and adhere to best practices in development and deployment.

**Database Administration & Management**
- Manage and maintain MS SQL Server databases (backup, recovery, security, high availability).
- Optimize performance using SQL Profiler, indexing, and query tuning.
- Implement and monitor disaster recovery solutions and failover clustering.
- Develop stored procedures, triggers, and advanced SQL queries.
- Maintain BI environment with Power BI, SSIS, and SSRS.

**Application Development & Integration**
- Integrate APIs (REST/JSON/XML) with D365 or third-party systems (payment gateways, logistics).
- Manage CMS platforms (WordPress, Drupal) and mobile apps (React Native, Flutter, Kotlin, Swift).

**Project Implementation**
- Support IT implementation projects, upgrades, and migrations.
- Manage vendor coordination, SLA compliance, and stakeholder communications.
- Analyze business requirements, define technical specifications, and ensure timely delivery.
- Maintain technical documentation and conduct knowledge transfer to support teams.

**Industry-Specific Solutions**
- Property / Hospitality / Real Estate: Experience with Property Management Systems (PMS), CRMs, and ERPs.
- Agriculture: Knowledge of supply chain, inventory management, and agribusiness operations.
- e-Commerce: Understanding of payment gateways (Stripe, PayPal, CyberSource, QPAY), order processing, and security protocols.

**Technical Support & Troubleshooting**
- Provide Level 2/3 support for D365 F&O, integrations, and backend systems.
- Investigate and resolve issues in D365 workflows, batch jobs, reports, and customizations.

**Skills**:

- Bachelor’s degree in computer science, Information Technology, or equivalent.
- Minimum 8 years of experience in technical development of Microsoft Dynamics AX / D365 F&O.
- Proficiency in SQL Server, Power Platform (Power Automate, Power Apps), SSRS.
- Strong understanding of D365 F&O architecture, integrations, and Data Management Framework.

**Preferred Certifications**:

- Microsoft Certified: Dynamics 365 Finance and Operations Apps Developer Associate.
- Microsoft Certified: Azure Developer or Azure Database Administrator.

**Soft Skills**:

- Strong problem-solving and analytical skills.
- Ability to translate technical concepts into business language.
- Effective communication and documentation abilities.
- Customer service orientation and stakeholder engagement.
- Time management, stress tolerance, and multitasking skills.
- Career Level: Mid Career
- Years of Experience: Min 8 years
- Residence: Qatar
- Industry Experience: Property Management, Hospitality, Retail, Trading, Agriculture, e-Commerce

Job Details
- Job Location
- Doha, Qatar
- Company Industry
- Retail & Wholesale
- Company Type
- Employer (Private Sector)
- Job Role
- Support Services
- Career Level
- Mid Career