Store Manager

4 days ago

Doha, Baladīyat ad Dawḩah, Qatar LETOILE Middle East Full time

About the Role

The Store Manager serves as the heartbeat of our retail environment. This leader inspires a high-performing team, delivers exceptional customer experiences, and drives store success through operational excellence and passion for beauty. You set the tone for a welcoming, empowering space where customers feel confident exploring products and discovering their perfect self-care ritual.

Key Responsibilities

  • Lead, mentor, and motivate a diverse team to exceed sales goals and deliver outstanding service
  • Foster a client-focused culture with personalized consultations and product education
  • Oversee daily store operations including scheduling, cash handling, visual merchandising, and inventory flow
  • Analyze business performance and proactively execute strategies to maximize revenue and profitability
  • Recruit, onboard, and develop team members through coaching and performance feedback
  • Maintain brand standards for cleanliness, organization, and display aesthetics
  • Ensure compliance with company policies, health regulations, and safety procedures
  • Build strong community connections and support local marketing initiatives

Qualifications

  • 2–4 years of retail leadership experience, preferably in beauty, cosmetics, or personal care environments
  • Strong sales acumen with a record of achieving KPIs and driving growth
  • Excellent communication, coaching, and conflict-resolution skills
  • Passion for beauty products, trends, and delivering personalized customer experiences
  • Ability to lead in a fast-paced environment with strong organization and multitasking abilities
  • Comfortable with POS systems, reporting tools, and basic business operations
  • Flexible availability including evenings, weekends, and holidays

What Success Looks Like

A thriving store full of confident team members, delighted customers, and a consistently polished, on-brand experience from entrance to checkout.

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