Standards Officer

We are seeking a proactive and detail-oriented Standards Officer to support the development, implementation, and maintenance of operational and quality standards across QACC. The successful candidate will help drive consistency in processes, documentation, and training, ensuring strict adherence to regulatory frameworks and organizational requirements. This role is critical in strengthening operational governance, improving compliance, and elevating overall performance across departments.

Key Responsibilities:

• Assist in reviewing and updating Standard Operating Procedures (SOPs) to align with QACC policies and industry standards.

• Conduct routine checks to verify operational adherence to established standards.

• Support cross-functional teams to ensure smooth implementation of quality and operational standards.

• Maintain and update records related to standardization processes.

• Develop reports and presentations on compliance and operational standards.

• Track and monitor findings from operational assessments, ensuring timely follow-up.

• Support and conduct operational inspections to ensure standardized compliance.

• Collect and analyze data related to operational performance.

• Assist in identifying gaps, improvement areas, and corrective actions.

• Deliver training sessions and awareness programs related to operational standards.

• Support line managers and teams in understanding and complying with company procedures.

• Monitor performance against KPIs to ensure continuous improvement.

• Work closely with internal stakeholders to implement corrective actions.

• Participate in cross-functional project teams to support compliance and operational excellence.

• Assist in process mapping, reviewing workflows, and enhancing consistency across departments.

• Promote compliance with safety, security, and hygiene standards.

• Ensure confidentiality of all sensitive information and compliance with data protection policies.

• Highlight incidents, risks, and hazards to ensure timely mitigation.

• Support Qatar Airways Group Environmental Objectives and sustainability initiatives.

• Understand and apply environmental principles relevant to operations.

Be part of an extraordinary story

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You'll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what's never been done before. Together, everything is possible.

High School Diploma with 6 years of job-related experience OR Bachelor's Degree with 5 years of job-related experience.

Preferred:

• Certification in food safety, quality management, auditing, compliance, or related areas.

• Experience in aviation catering, food production, hospitality operations, or regulated environments.

Job-Specific Skills:

• Strong knowledge of industry standards, regulatory frameworks, and quality systems.

• Proficiency in report writing, documentation, and presentation preparation.

• Ability to conduct training for staff at various levels.

• High attention to detail, accuracy, and process integrity.

• Strong analytical, organizational, and problem-solving skills.

• Ability to work independently while supporting team objectives.

• Knowledge of continuous improvement methodologies (Lean, Six Sigma) is an advantage.

About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We've grown fast, broken records and set trends that others follow. We don't slow down by the fear of failure. Instead, we dare to achieve what's never been done before. So, whether you're creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.