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Client Solutions Manager

3 weeks ago

Doha, Baladīyat ad Dawḩah, Qatar Top Notch Consultancy Full time


Client Solutions Manager, Qatar

Our client provides intelligent marketing solutions for the next generation of contextual safety, suitability, and performance for brands and agencies. Their platform helps marketers implement, automate, and scale their marketing programs across the worlds largest video library, YouTube, and emerging growth channels. They sit at the intersection of marketing and suitability and have a mission of enabling the worlds top brands to consciously connect with the right audience in the right context, maximizing suitability and contextual performance.

Their culture values diversity, collaboration, and results. With a bias towards execution, they balance critical thinking, analysis, and pragmatic problem-solving. They expect a lot from one another and value a thoughtful, intellectually curious company culture.

About the Role

Our client is looking for a highly motivated Client Solutions Manager based in Doha, with a passion for video marketing and execution, and a consistent drive to exceed the expectations of clients, team members, and co-workers.

You are a dynamic, strategic, and analytical Client Solutions Manager with experience in the video marketing sphere on and off YouTube and passionate about learning more about video marketing offerings, digital media, and the capabilities of YouTube and off-YouTube platforms. With meticulous attention to detail, you manage multiple complex projects with ease, whether they require organizational skills, statistical analysis, or business acumen, and you're always ready to put in the extra work.

Were a fast-growing team with our HQ in Stockholm, and this position is based in Doha, focusing on the Qatar market.

Responsibilities

  • Responsible for launching, maintaining, and reporting on campaigns
  • Work alongside the Client Solutions Management team to grow a book of business with a focus on client retention, growth, renewal, and satisfaction
  • Maintain and grow your client base, expanding it over time
  • Stay proactive in client interactions, always one step ahead
  • Respond with urgency to general client requests using your understanding of all internal systems
  • Generate thorough campaign reports addressing overall metrics, wins, and insights
  • Support Senior Client Solutions Managers with daily tasks
  • Monitor campaign pacing and KPI performance, conducting ongoing discussions with relevant internal team members and clients, proactively addressing any issues
  • Maintain and update proficiencies in the video marketing space
  • Support the Client Solutions Management Team with any necessary tasks
  • Report to the CSM Lead

Requirements & Qualifications

  • 3+ years of proven hands-on experience at a tech publisher or digital media agency; an ideal candidate has some YouTube and/or digital video experience
  • Advanced knowledge of Excel calculations, pivot tables, and graphs
  • Effective experience in media buying on a bidding model (e.g., DBM, DSP, PMD, Programmatic platforms) and/or management of campaigns in various dashboards is highly preferred
  • Highly organized and detail-oriented professional
  • Strong communication skills: verbal, written, and interpersonal
  • A thirst for learning about Client Solutions Management and the digital landscape
  • Driven and determined to adapt in a fast-paced digital world
  • Fluency in the Salesforce platform
  • Google Ads or YouTube certification is a plus
  • Hands-on experience at a tech publisher or digital media agency is a plus
  • Above all, possess the highest levels of professionalism, integrity, and ethics