Residences Concierge-1

4 days ago

Doha, Baladīyat ad Dawḩah, Qatar Four Seasons Hotels and Resorts Full time $40,000 - $70,000 per year

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Indulge in a glamorous beachfront home at Four Seasons Resort and Residences at The Pearl-Qatar – offering a new Four Seasons experience in Doha. Whether for a short vacation or a long-term stay, enjoy residential comfort in our expansive apartments and residences, each with a full kitchen and breathtaking views of the city or sea. Connect to the lively social scene at our seven restaurants and bars, soon to showcase Joël Robuchon, and enrich your lifestyle at our Loulou Spa, the beach and pools. Intuitive Four Seasons service sets the new standard for luxury beachfront living in Doha.About the Role

Four Seasons the Pearl – As part of Four Seasons' commitment to luxury hospitality and exceptional guest experiences, this role ensures operational excellence and service quality. The position contributes to maintaining the highest standards of care and professionalism in line with Four Seasons' Golden Rule philosophy.

What You Will Do
  • Deliver exceptional guest service in accordance with Four Seasons standards.
  • Maintain compliance with Qatar Labor Law and hotel policies.
  • Coordinate with relevant departments to ensure smooth operations.
  • Uphold health, safety, and hygiene standards at all times.
  • Handle guest inquiries and resolve issues promptly and professionally.
  • Support training and development initiatives for team members.
  • Ensure accurate documentation and reporting as required.
  • Contribute to a positive work environment that fosters teamwork and respect.
What You Bring
  • Education: High school diploma or equivalent; hospitality certification preferred.
  • Experience: Minimum 1–2 years in a similar role within luxury hospitality.
  • Skills: Strong communication, problem-solving, and customer service skills.
  • Language: Proficiency in English; Arabic is an advantage.
  • Legal Compliance: Ability to work under Qatar Labor Law regulations.
What We Offer
  • Competitive salary and comprehensive benefits package.
  • Excellent training and career development opportunities.
  • Employee discounts for stays at any Four Seasons worldwide.
  • Complimentary dry cleaning for uniforms.
  • Complimentary employee meals.
  • Additional property-specific benefits.
Schedule & Hours
  • Work Type: Full-time.
  • Hours: 48 hours per week (8 hours per day, 6 days a week), with one day off; reduced hours during Ramadan as per Qatar Labor Law.
  • Shifts may include early mornings, evenings, weekends, and holidays.

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