Waiter / Waitress

2 weeks ago

Doha, Baladīyat ad Dawḩah, Qatar Riviera Rayhaan by Rotana Full time

Job Description
We are currently looking for dynamic, and self motivated Food & Beverage professionals who want to move their careers forward.

As a Waiter / Waitress you are responsible to provide professional service to our guests, ensuring their restaurant visit will become a memorable dining experience whereby your role will include key responsibilities such as-

  • Perform all necessary tasks to service food and beverage according to the standard of performance manual of the hotel
  • Greet and seat customers and serve them in a professional, discreet and personalized way
  • Acquire in depth knowledge of the food and beverage menu of the assigned outlet in order to assist and provide advice to guests
  • Consistently monitor quality of food & beverage being served
  • Practice good customer relations and attend to customer complaints / queries satisfactorily
  • Responsible for maintaining hygiene and cleanliness standards in the outlet and upkeep of all service equipment
  • Responsible for all service preparations before, during and after the service (mis-en-place and mis-en-scene)
  • Ensure minimum wastage, breakage and spoilage
  • Actively use up selling techniques to exceed guest expectations and increase revenue

Skills
Education, Qualifications & Experiences
You should ideally have a diploma / degree in hospitality or a vocational training in food & beverage with previous experiences as a Waiter / Waitress in a high volume restaurant. A good command of English and additional skills, like guest service and interpersonal are essentials.

Knowledge & Competencies
The ideal candidate will be hands-on with a true passion for people and service along with a positive and pleasant attitude. You will thrive working in a busy environment and stay calm under pressure, have attention to details and should possess following competencies-

Adaptability

Customer Focus

Recognizing Differences

Taking Responsibility

Teamwork

Understanding the Job

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