Beauty Salon Managr Female ONLY

2 weeks ago

Doha, Baladīyat ad Dawḩah, Qatar Luxury spa Full time 70,000 - 100,000 per year

Key Responsibilities1. Operations & Service Quality

  • Supervise daily salon operations, ensuring smooth workflow across all departments (hair, nails, facial, body, and VIP services).
  • Maintain luxury service standards, hygiene, and ambiance consistent with brand guidelines.
  • Oversee client scheduling, booking system, and walk-in management to optimize occupancy.
  • Conduct regular inspections to ensure equipment and salon areas are clean, organized, and functional.

2. Staff Management & Training

  • Recruit, train, and evaluate stylists, therapists, receptionists, and support staff.
  • Set performance targets, monitor KPIs, and conduct regular performance reviews.
  • Organize product knowledge sessions and customer service workshops.
  • Motivate the team with incentives, recognition, and clear communication.

3. Customer Experience

  • Greet and engage clients with professionalism and warmth.
  • Handle VIP guests and resolve complaints promptly and gracefully.
  • Ensure all client feedback is documented and addressed effectively.
  • Promote retail products and packages to enhance the guest experience and revenue.

4. Financial & Sales Performance

  • Monitor daily sales, service revenue, and product sales performance.
  • Manage expenses, stock levels, and inventory control (beauty supplies, products, uniforms, etc.).
  • Prepare monthly reports on revenue, cost, and profitability.
  • Support marketing and promotions to drive client retention and new bookings.

5. Brand & Compliance

  • Ensure compliance with salon policies, health, and safety regulations.
  • Maintain brand identity in visual presentation, staff grooming, and customer interaction.
  • Coordinate with marketing and PR teams for campaigns, photoshoots, and influencer collaborations.

Qualifications & Skills

  • Bachelor's degree in Business, Hospitality, or Beauty Management (preferred).
  • Minimum 5 years of experience in salon or spa management (luxury segment preferred).
  • Strong leadership, communication, and organizational skills.
  • Excellent customer service and conflict resolution abilities.
  • Proficient in POS and salon management software.
  • Fluent in English (Arabic is an asset).

Personal Attributes

  • Elegant and well-groomed presentation.
  • Positive attitude and team-oriented mindset.
  • Strong attention to detail and passion for beauty and wellness trends.
  • Sales-driven and goal-oriented

Job Type: Full-time

Pay: QAR7, QAR10,000.00 per month

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