Senior Spa Therapist

We are looking for a professional and well experienced Senior Spa Therapist to join our team.

Senior Spa Therapist is responsible for delivering exceptional spa and wellness treatments in accordance with Alfardan Spa standards, ensuring every guest experiences the highest level of personalized care and relaxation. This role requires advanced technical expertise, professionalism, and the ability to guide and mentor junior therapists in maintaining consistency, quality, and service excellence. The position plays a key role in upholding Alfardan Spa's reputation for luxury, wellness, and holistic rejuvenation by combining skilled hands-on therapy with product knowledge, guest engagement, and team leadership.

Key Responsibilities
Guest Experience & Treatment Delivery

• Perform a wide range of spa treatments including massages, facials, body scrubs & warps, hammam, and hand & foot treatments following Alfardan Spa's protocols and brand standards.

• Conduct detailed consultations to assess guests' needs, preferences, contraindications, ensuring tailored treatment experiences.

• Provide consistent, high-quality service and personalized recommendations to promote guests' overall well-being.

• Maintain professional communication with guests before, during, and after treatments to enhance satisfaction and loyalty.

• Promote homecare products and retail items with genuine, knowledgeable recommendations to support continued wellness.

Operational Excellence

• Ensure all treatment areas, equipment, and linens are maintained to the highest standards of hygiene, safety, and presentation.

• Follow strict sanitation and disinfection procedures in compliance with Alfardan Spa's health and safety policies.

• Report any maintenance or supply issues promptly to ensure uninterrupted service flow.

• Support the management team in achieving departmental goals through efficient use of time, resources, and teamwork.

• Participate in regular stock checks, treatment audits, and operational briefings as required.
Leadership & Team Development

• Mentor and guide Spa Therapists by demonstrating excellence in technique, guest interaction, and professionalism.

• Assist in the onboarding and training of new therapists, ensuring they understand and adhere to Alfardan Spa standards.

• Support management in conducting skill assessments and identifying training needs.

• Foster a positive, respectful, and collaborative team environment.

Brand & Professional Representation

• Uphold Alfardan Spa's philosophy and brand values in every interaction with guests and colleagues.

• Maintain impeccable grooming and presentation standards in line with the company's image.

• Demonstrate a proactive approach to continuous learning, staying updated on spa trends, wellness innovations, and new techniques.

Qualifications and Requirements
Education & Certification

• Diploma or certification in Spa Therapy, Massage Therapy, or Beauty Therapy from a recognized institution.

• Additional certifications in advanced modalities such as aromatherapy, deep tissue, lymphatic drainage, Thai massage, or facial therapy are advantageous.

Experience

• Minimum of 2 years of professional spa experience within a luxury or five-star spa environment.

• Proven expertise across a broad range of treatment modalities.

• Demonstrated ability to train, mentor, and motivate other therapists.
Skills & Competencies

• Strong technical skills and product knowledge with excellent hands-on ability.

• Exceptional guest service and communication skills with a warm, professional approach.

• Strong sales acumen with the ability to promote spa services and retail products effectively.

• Excellent organizational and time management skills with attention to detail.

• Ability to perform under pressure while maintaining grace and composure.

• Fluent in English (spoken and written); additional languages such as Arabic are an advantage.