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Siebel Open UI Specialist

1 hour ago

Doha Metropolitan Area, Qatar Vodafone Full time
  • Assess, design, and implement new products & services through different Releases on Oracle Siebel Open UI, Mass Market & EBU CRM to ensure reaching the required business needs.
  • Lead and handle the development team resources (Vodafone or third-party resources) in the Agile project, to ensure the delivery is on time and of high quality, as aligned with domain manager.
  • Supervise and assign PBIs to the team and its progress.
  • Lead the requirement assessment of Open UI impacts for usual business projects.
  • Ensure the Siebel Open UI team adheres to the industry best practices and design guidance provided by domain manager.
  • Prepare all the needed RFCs and Change requests for Service Management according to the SLA.
  • Closely work with Scrum master and product manager of the agile team for sprint and deployment planning
  • Train the new resources in the team on the existing technical framework and functionalities.
  • Support test teams, and business product managers throughout testing phases of the releases.
  • Support deployment including writing deployment guides, raising RFCs.
  • Collaborate with the rest of the team to design & implement capability enhancements.
  • Report & highlight to CRM Domain manager any risks or issues in design and build.