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Hostess

6 hours ago

Doha, Baladīyat ad Dawḩah, Qatar HGM (Hospitality Group) Full time

Now Hiring: Hostess

We're looking for a friendly, outgoing, and organized Hostess to be the welcoming face of our café If you love creating great first impressions and enjoy a fast-paced, people-focused environment, we'd love to meet you.

Key Responsibilities:

  • Greet and welcome customers warmly upon arrival
  • Manage reservations and the seating area efficiently
  • Assist in ensuring smooth service flow during busy hours
  • Support the team in maintaining a pleasant dining atmosphere

Ideal Candidate:

  • Has an engaging and positive personality
  • Demonstrates excellent communication and customer service skills
  • Is organized, proactive, and able to multitask under pressure
  • Has prior experience in a similar role (preferred, but not required)

If you love interacting with people and enjoy creating memorable experiences, we'd love to hear from you.

Key Responsibilities:

Guest Reception & Seating:

· To be the first point of contact for our guests

· Greet guests warmly and promptly as they arrive

· Helping a guest find a comfy spot.

· Manage bookings and walk-ins to minimize down on waiting lists.

Reservation & Waitlist Management:

· Manage reservations and seating assignments

· Provide guests with accurate wait times and manage a waitlist if needed

Customer Experience & Service Support:

· Managing takeout orders during a rush time, you'll be the heart of our front-of-house operations

· Answer phones and respond to customer inquiries courteously

· Assist with mobile or to-go orders

· Answer basic customer questions about our menu, Wi-Fi, or seating

Ambience & Cleanliness:

· Keep the front area clean, inviting, and organized

· Maintain an organized front-of-house area

· Keep up an elegant, professional appearance that highlights the brand.

To improve the overall dining experience, maintain focus on the lighting, music, and design.

Coordination with Team:

· Communicate effectively with servers and kitchen staff to ensure smooth seating flow

· Help with VIP reservations, exclusive dining experiences, and special event planning.

· When necessary, assist the team with minor administrative duties.

Qualifications & Skills:

· Previous experience in customer service or hospitality preferred

· Excellent communication and interpersonal skills

· Positive attitude and a team-oriented mindset

· Ability to multitask in a fast-paced environment

· Professional appearance and demeanor

· Flexible availability, including evenings, weekends, and holidays

· Able to stay calm and organized in a busy environment

· Reliable and punctual

· Previous experience in a coffee shop or food service is a plus, but not required

We encourage you to join our team and contribute to operational success if you are a prepared, strategic thinker and extremely passionate about being a great hostess.

Job Type: Full-time

Job Type: Full-time