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Front Desk

7 hours ago

Doha, Baladīyat ad Dawḩah, Qatar Study Plus Education Center Qatar Full time

Job Description:

Job Title: Front Desk & Receptionist

Location: Doha, Qatar — Al Sadd Street, near British Council, Al Sadd, Doha, Qatar

Organization: Score Plus Education

Job Type: Full-Time and Part-Time

About Score Plus Education

Score Plus Education is a leading test-preparation and academic support centre in Doha, helping students achieve strong results in international standardized exams. The centre offers expert coaching for SAT, ACT, IELTS, and German language programs, delivered through structured courses, small-group classes, and personalized support. With experienced instructors and proven teaching methods, Score Plus supports students in building confidence, skills, and exam readiness.

Position Overview

We are looking for a Front Desk & Receptionist who will:

  • serve as the first point of contact for students, parents, and visitors;
  • manage front-desk responsibilities and inquiries (walk-ins, phone, WhatsApp, email);
  • assist with student registration, scheduling, attendance tracking, and basic documentation;
  • coordinate with academic and administrative teams to support smooth daily operations;
  • provide courteous and professional customer service to students and parents;
  • support internal coordination between academic, admin, and operations teams;
  • assist with basic outreach or centre activities when required.

Key ResponsibilitiesFront Desk & Customer Service

  • Welcome and assist students, parents, and visitors upon arrival.
  • Answer phone, WhatsApp, and email inquiries regarding programs, courses, and schedules.
  • Provide accurate information on course offerings, registration procedures, fees, and timetables.
  • Manage student check-ins, appointments, and daily front-desk coordination.

Administrative & Back-End Support

  • Maintain and update student records, registration forms, attendance logs, and related documentation.
  • Assist with class scheduling, room allocation, and coordination with tutors.
  • Support routine administrative tasks to ensure smooth centre operations.
  • Maintain organized digital and physical filing systems with high data accuracy.

Student & Parent Support

  • Offer ongoing support to students and parents by responding to queries and guiding them on schedules and academic processes.
  • Follow up with students regarding class timings, materials, and important updates.

Operations & Coordination

  • Coordinate with academic and administrative staff to ensure timely and efficient class delivery.
  • Assist in organizing internal meetings, classes, and centre activities when required.

Support Outreach & Events

  • Assist with in-centre promotions, open houses, or information sessions.
  • Help prepare basic materials for outreach or awareness activities and support marketing efforts if needed.

Qualifications & Skills

  • Bachelor's degree in Business Administration, Education, Management, or a related field.
  • 1–3 years of experience in front-desk, receptionist, or administrative roles — preferably in an educational or service-oriented environment.
  • Excellent spoken and written English.
  • Strong organizational skills with attention to detail and multitasking ability.
  • Professional interpersonal and communication skills for interacting with students, parents, tutors, and staff.
  • Comfortable using basic computer applications; familiarity with CRM or student-management systems is an advantage.
  • Ability to work efficiently in a fast-paced educational setting.

Why Join Score Plus Education

  • Be part of a well-established and reputable education group.
  • Work in a supportive, student-focused, and collaborative environment.
  • Opportunities for professional growth within academic administration and operations.
  • Competitive salary and benefits based on experience and performance.

Job Type: Full-time

Pay: QAR3, QAR4,000.00 per month

Application Question(s):

  • Expected Salary:

Experience:

  • Receptionist: 1 year (Preferred)

Location:

  • Doha (Required)

Willingness to travel:

  • 50% (Preferred)