Customer Care Agent

1 day ago

Doha, Baladīyat ad Dawḩah, Qatar PPL Dynamics Full time
  • Attending customer telephone calls which lands on the designated numbers
  • Coordinating with operations team for the required information to be shared with the customers.
  • E mail support which involves
  • Coordinating with operations team to ensure the required queried raised has been addressed and completed.
  • Ensuring the customers are given right information as required by them.
  • Ensure issues are escalated at the right time to the team manager if there any escalation raised by customers

Requirements:

  • Minimum experience required is 2 to 4 years within insurance preferably medical insurance
  • Arab National

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