Senior Associate

INSPIRE | EXHILARATE | DELIGHT
For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.

Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group's innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.

Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work certification in several markets.

Sustainability is at the core of the Group's strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women's Empowerment Principles, and to have pledged to reach Net Zero by 2040.

What You'll Be Doing
As our Senior Associate People Experience & Culture in Doha, you will be a member of the People Experience & Culture team whose mission is to shape and evolve the Group's culture and enhance the employee experience to create an engaging and healthy work environment where people are enabled to take ownership of their workplace experience that is built on diversity, equity, and inclusion. Your responsibilities will include the below:

Experience & Culture

• Localize People Experience & Culture strategy to align with the country priorities and focus areas.
• Drive Voice of People survey, analyze and present results, partner with leaders and people team to create targeted action plans post survey.
• Facilitate culture labs post engagement surveys to build on insights and co-create solutions.
• Conduct culture bootcamps to create awareness on team members' role in bringing the culture to life.
• Partner with the leadership team in the country to address focus areas and support the evolution of employee experience and culture.
• Support business units in initiating and following up on any people experience diagnosis exercise (e.g., survey, pulse checks, interviews, focus groups, co-creation workshops…).
• Deploy employee experience products and solutions.
• Lead "Great Place to Work" certification.

WELLBEING & ENGAGEMENT

• Localize and activate Wellbeing & Engagement calendar.
• Support in managing and/or leading wellbeing and engagement projects.
• Support in establishing accountability and advocacy on employee wellbeing, and engagement among leaders, and employees through different initiatives and projects.
• Source new partnership with external providers for wellbeing benefits.

Corporate Social Responsibility

• Lead and drive impactful CSR initiatives in Qatar.
• Coordinate with local NGOs and community partners to design and implement projects that maximize employee engagement.
• Ensure alignment of all activities with Chalhoub Group's CSR and sustainability vision.
• Achieve and exceed the CSR and sustainability targets set for Qatar.
• Monitor and report on the progress and impact of initiatives to ensure measurable outcomes.
• Foster a culture of volunteerism and social responsibility among employees through regular awareness and engagement campaigns.

What You'll Need To Succeed

• A minimum of 3 years of experience in HR, especially in roles focused on people matters, with strong exposure to Learning & Development and employee engagement initiatives.
• You possess strong project management skills, with end-to-end ownership of initiatives.
• You are analytical and tech-savvy, with the ability to interpret dashboards and build action plans.
• You are familiar with CSR/Impact initiatives and external partnerships.
• You have excellent communication and public speaking skills.
• You are fluent in Arabic and English, with the ability to communicate effectively in both languages.
• You possess strong influencing, consulting, and stakeholder management skills.
• You are solution-oriented, adaptable, and accountable.

What We Can Offer You
With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.

We Invite All Applicants to Apply
It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.

We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.