Information Technology Technical Support
2 weeks ago
Role : IT Technical Support
Arabic Speakers
5+ yrs Exp
Qatar location
Job Requirements and Qualifications
ITIL Foundation
MCSE / MCITP
- Certification in Cisco is preferred
Min 5 years professional exp in IT Domain, Hardware, Software, anf Troubleshooting or related fields is preferred.
Respond to end users service calls/ requests in a timely manner
Install, configure, Diagnose and troubleshoot support issues relatedto end user hardware euipment ( PCs, Wirkstation, MAC, Laptop, Printers Scanners, Photocopies, IP Telephony, Mobile Devices : Blackberry, IPhone, IPad ) and Software.
Setup, configure and maintain users and functional accounts, distribution groups and handling password issues.
Prepare reports bout technical problem and general relevant to the job and submit it to superiors.
In depth exp using SCCM.
10 . Exp in Shavlik patching tool
Exp in VB-Scripting and PowerShell Scripting
Reseraches for new Technology and solutions that can be applied in beIN Sport to improve our level of support and Research the marketplace for the best IT equipment.
Coach and train new employees within the section.1
Mange/ Assist in projects related to IT Client services section
Privide Technical support services to cover inside and outside the country
Contact third party vendors foe hardware/ Software maintanance and material requistion.
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