Chief Commercial Officer

4 days ago

Doha, Baladīyat ad Dawḩah, Qatar UCC Holding Full time

Job Purpose:

The Chief Commercial Officer (CCO) is responsible for leading the airport's commercial strategy, maximizing non-aeronautical and aeronautical revenue streams, and ensuring sustainable growth. The role drives business development, retail, concessions, marketing, and commercial partnerships while aligning with the airport's strategic vision.

Key Responsibilities:

  • Develop and execute the airport's commercial strategy, including retail, duty-free, parking, advertising, real estate, and other non-aeronautical revenue streams.
  • Drive growth of aeronautical revenues, including airline agreements, landing fees, and passenger service charges.
  • Identify new commercial opportunities and partnerships to maximize revenue generation.
  • Oversee marketing, customer experience, and branding initiatives to enhance passenger engagement and loyalty.
  • Lead negotiations with airlines, concessionaires, retail operators, and other commercial partners.
  • Monitor commercial performance metrics, analyze trends, and implement strategies to optimize revenue.
  • Ensure compliance with aviation regulations, safety standards, and contractual obligations in all commercial activities.
  • Collaborate with operations, finance, planning, and legal teams to align commercial initiatives with airport operations and long-term strategy.
  • Lead, mentor, and develop the commercial and marketing team to build a high-performing culture.

Qualifications and Experience:

  • Bachelor's degree in Business Administration, Aviation Management, Marketing, or a related field. Master's degree preferred.
  • Extensive experience (typically 15+ years) in commercial leadership roles within the aviation or airport industry.
  • Proven track record in revenue growth, business development, and commercial strategy implementation.
  • Strong understanding of aeronautical and non-aeronautical revenue streams.
  • Experience in airline negotiations, retail, concessions, and partnership management.
  • Financial acumen, including P&L management, budgeting, and forecasting.

Key Competencies:

  • Strategic thinking and business acumen.
  • Strong negotiation, communication, and relationship-building skills.
  • Analytical and results-oriented mindset.
  • Leadership and team development experience.
  • Ability to operate effectively in a complex, regulated environment.
  • Customer-focused with an emphasis on enhancing passenger experience.

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