Technical Operations Manager

5 days ago

Doha, Baladīyat ad Dawḩah, Qatar Byrom plc Full time

Company Description

Byrom plc, established in 1991, specializes in delivering key services for world-class sporting events, having managed over 200 major events globally. The group offers tailored solutions for accommodation, ticketing, hospitality, transportation, VIP, and IT services. With a global presence across Europe, Asia, the Americas, and the Middle East, Byrom plc's multi-lingual team of experts has supported prestigious clients such as FIFA and the Asian Football Confederation. Byrom's subsidiaries and partners, including MATCH Hospitality AG, are renowned for their unparalleled expertise in official hospitality services for events like the FIFA World Cup and Formula 1 British Grand Prix. Their successful delivery of projects like the AFC Asian Cup showcases their dedication to operational excellence.

Role Description

This is a full-time, on-site role in Doha, Qatar for a Technical and Operations Manager, reporting to the Head of Event Delivery. This is initially a fixed term role, from Q1 2026 to 9th April 2027.

The Technical Operations Manager in the Hospitality Division is a pivotal role in managing the creative planning and implementation of technical installations across major events within the company's portfolio. Reporting to the Head of Event Delivery, this role manages creative development, administration, mobilisation, operational delivery, and demobilisation of technical service providers, and supporting the Head of event delivery and the technical team in the planning and execution of both internal and external hospitality activations. During the mobilisation and operational phases, this role will manage elements of installation and setup, including internal hospitality spaces, external activations, furniture, fixtures, décor, and signage. Alternatively, it can take over a venue management role for hospitality operations. This includes overseeing all functional areas within Hospitality operations, ensuring smooth execution and exceptional guest experience.

Qualifications

  • 3-5 years of experience years of experience in large scale international events, preferably in the field of Hospitality, and with experience in different events site's type.
  • Good knowledge of international and localised food and beverage cultures relating to Hospitality services at major events.
  • Experience and understanding of FOH and BOH operations required to deliver premium hospitality guest experience
  • Ability to coordinate operational teams, multiple contractors and services suppliers in delivering high level hospitality programmes
  • Experience in working in a multi-cultural organisation and with international stakeholders such as Government Organisations, Sporting Federations and Local Organising Committees

Essential Skills:

  • Ability to work calmly under pressure and meet multiple deadlines
  • Flexible in a constantly evolving environment with good proactive problem-solving skills
  • Strong project management and time management skills
  • Good administration and IT skills including Microsoft Office and Cloud based programmes
  • Strong verbal and written communications skills, fluent in both written and spoken English
  • Excellent team player

Desirable:

  • Qualifications in Food Safety (CIEH), Culinary and or Food Technology
  • Qualification in IOSH Managing Safety
  • Experience in Qatar or GCC
  • Additional languages

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