Receptionist

4 days ago

Doha, Baladīyat ad Dawḩah, Qatar Pharmacy and more Full time

Job description:

Are you friendly, organized, and passionate about the beauty industry?

We're looking for a Receptionist to be the welcoming face of our beauty salon

Key Responsibilities:

1. Front Desk & Client Management

  • Greet clients warmly and professionally upon arrival.
  • Answer calls and respond to client inquiries
  • Manage appointment booking (in person, via phone, and on software (e.g., shortcuts - Fresha- zinoti).)
  • Assign client appointments to stylists/therapists based on availability/skill set.
  • Resolve client inquiries and complaints professionally.
  • Process payments, upsell retail products, and manage membership programs.

2. Salon Software & Checkout System

  • Manage client databases, track visits, and process refunds/exchanges.
  • Proficiently operate salon POS systems (e.g., Square, Zenati).
  • Generate daily sales reports and reconcile cash drawers.

3. Inventory & Supplies Management

  • Track inventory levels, organize stock, and alert management of shortages.
  • Coordinate with vendors for restocks and promotions.
  • Assist with product sales and salon promotions
  • Monitor and order salon supplies (products, tools, disposables).

4. Staff & Protocol Coordination

  • Maintain a clean and welcoming front desk area
  • Coordinate with stylists and technicians for scheduling.
  • Ensure staff adhere to sanitation, safety, and salon policies.
  • Assist in training new receptionists on salon procedures.

Requirements:

  • Excellent communication and interpersonal skills
  • Experience : minimum 1 year in a salon/spa receptionist role (mandatory).
  • Tech-Savvy: Proficient in salon booking and Point of Sale (POS) software, with the ability to efficiently manage appointments, customer records, and transactions
  • Well-groomed, professional appearance.
  • Friendly, positive, and customer-focused attitude
  • Beauty Industry Knowledge: Familiarity with treatments, products, and trends.
  • Experience with staff scheduling tools.
  • Basic knowledge of social media management for promotions.

What We Offer:

  • A supportive, team-oriented environment
  • Ongoing training and development opportunities
  • Opportunity to grow within the beauty industry.
  • Discounted/free salon services.

Join our salon family and be a part of creating beauty and confidence every day

Job Type: Full-time

For those who is interested please send your CV to this Watsapp #

Job Type: Full-time

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