Female Head of services

2 days ago

Doha, Baladīyat ad Dawḩah, Qatar Premium Solutions Consultancy Full time 59,900 - 89,900 per year

On behalf of our client Premium Solutions Consultancy is seeking a highly skilled and dedicated Female Head of Services to oversee the operations of a prestigious palace in Qatar. The successful candidate will be responsible for managing all service-related aspects, ensuring that the highest standards of luxury and care are maintained.

Key Responsibilities:

  • Oversee daily operations to ensure exceptional service standards are met.
  • Manage and train a team of service staff, ensuring they are knowledgeable and efficient.
  • Develop and implement service protocols and procedures tailored to the palace environment.
  • Coordinate with other departments to facilitate smooth operations and guest experiences.
  • Handle guest inquiries, requests, and complaints with professionalism and discretion.
  • Monitor service quality and implement improvements as needed.
  • Ensure the palace is appropriately staffed at all times, overseeing scheduling and staff performance.

Requirements

  • Prior experience in a luxury service or hospitality management role, preferably in a high-end environment.
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal skills.
  • Ability to maintain discretion and confidentiality at all times.
  • Strong problem-solving skills and attention to detail.
  • Fluency in English; additional languages are a plus.
  • Female candidates are preferred for this position due to the specific service environment.
  • 5 Star Hotel Experinced .

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