ServiceNow Developer

3 days ago

Doha, Baladīyat ad Dawḩah, Qatar VAM SYSTEMS Full time

Job Description

We are currently looking ServiceNow Developer for our Qatar operations with the following terms & conditions.

Required Qualifications & Skills

  • Bachelor's degree in Computer Science, Information Systems, or related field.
  • Hands-on experience with at least one ITSM platform (preferably Ivanti).
  • Strong knowledge of APIs, REST, SOAP, web services, and integration patterns.
  • Experience with scripting languages (JavaScript, Python, PowerShell, or similar).
  • Familiarity with middleware and integration tools (ServiceNow IntegrationHub, MuleSoft, Boomi, Azure Logic Apps, etc.).
  • Knowledge of ITIL v4 practices and ITSM processes (Incident, Problem, Change, Asset, CMDB).
  • Strong understanding of databases (SQL/NoSQL) and data structures.
  • Good troubleshooting, debugging, and problem-solving skills.
  • Experience with version control (Git) and CI/CD pipelines.

Key Responsibilities

  • Design, develop, and maintain integrations between ITSM tools (Ivanti , ServiceNow, BMC Remedy, etc.) and enterprise applications (ERP, CRM, HR, Monitoring tools, CMDB, etc.).
  • Configure and develop APIs, web services, and middleware components to support ITSM processes.
  • Work closely with ITSM process owners (Incident, Change, Problem, Asset, CMDB) to gather integration requirements.
  • Develop and customize workflows, business rules, and automation scripts within the ITSM platform.
  • Ensure integrations adhere to data quality, performance, and security standards.

Joining time frame: 2 weeks (maximum 1 month)

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