Commercial/Finance Manager

1. Role Purpose

The Commercial/Finance Manager is responsible for safeguarding ACIFM's financial integrity, commercial performance, and contractual compliance across the Doha Metro & Lusail Tram Facilities Management contract. The role provides strong commercial leadership, ensures accurate financial reporting, drives revenue assurance, and protects ACIFM's contractual rights and entitlements under the O&M Subcontract with RKH Qitarat and Qatar Rail's governance framework.

This position plays a critical part in cost control, cashflow optimization, change management, Work Order billing accuracy, KPI/KPR financial protection, and vendor/subcontractor commercial oversight ensuring ACIFM's long-term sustainability and profitability.

2. Key Responsibilities

A. Commercial Governance & Contract Compliance

• Ensure full compliance with the ACIFM Subcontract, including commercial terms, payment timelines, change mechanisms, and scope management.
• Lead the management of commercial correspondence, notices, claims, variations, and contractual obligations.
• Track KPI/KPR performance and ensure protection from unwarranted deductions.
• Maintain commercial risk registers and ensure alignment with Qatar Rail and RKH contractual governance.

B. Financial Management & Reporting

• Lead financial planning, budgeting, forecasting, and monthly reporting cycles.
• Prepare detailed profit & loss analysis, cost centre reviews, and variance reports for senior leadership.
• Manage cashflow forecasting and ensure timely revenue collection from RKH.
• Oversee financial modelling for contract changes, claims, and operational impacts.
• Ensure compliance with ACIFM financial policies, accounting standards, and statutory obligations.

C. Revenue Assurance & Billing

• Lead all billing cycles related to:
• Monthly lump sum payments
• Change requests
• Corrective & reactive Work Orders
• Fault attribution and re-billables
• Drive Work Order financial governance in alignment with Maximo and the ACIFM Centre of Excellence for WO Management.
• Implement controls to prevent revenue leakage and ensure audit-ready records.

D. Subcontractor & Procurement Oversight

• Oversee commercial management of subcontractors and suppliers, including contract negotiation, renewals, and performance reviews.
• Ensure service orders, variations, and payments are aligned with contractual obligations and budgets.
• Drive cost optimisation through strategic procurement and vendor rationalisation.

E. Internal Leadership & Collaboration

• Act as the commercial advisor to the General Manager and Board.
• Work closely with Operations, Maintenance Delivery, Work Order CoE, Soft Services, HSE, and HR teams to ensure integrated commercial decision-making.
• Support assurance audits (internal, RKH, Qatar Rail) and represent ACIFM in commercial reviews and negotiations.

F. Risk, Compliance & Assurance

• Maintain robust commercial risk registers and financial controls.
• Support ISO 55001, ISO 9001, ISO 14001, ISO 45001, and ISO 27001 compliance within the commercial and financial domain.
• Lead investigations into commercial discrepancies, audit findings, and cost deviations, ensuring timely resolution.

3. Qualifications & Experience

• Bachelor's degree in finance, Accounting, Quantity Surveying, Business, or related field.
• Professional certifications preferred:
  ACCA/CIMA/CPA/RICS/MRICS
  .
• Minimum
  8–12 years
  of experience in commercial or financial management, ideally within Facilities Management, Rail, Infrastructure, or large O&M contracts.
• Strong understanding of Middle East contract law, Qatar labour/contracting standards, and FM contractual frameworks.
• Experience with Maximo, SAP, Primavera, or other CAFM/ERP systems is advantageous.
• Proven ability to interpret complex contracts and manage high-value claims, variations, and commercial disputes.

4. Competencies & Skills

• Strong contractual and financial acumen.
• Exceptional negotiation and stakeholder management skills.
• Advanced analytical and modelling capability.
• High level of integrity, confidentiality, and ethical conduct.
• Ability to lead under pressure and manage multiple competing priorities.
• Clear, concise, and professional communication written and verbal.
• Proactive problem-solver with strong attention to detail.

5. Key Performance Indicators (KPIs)

• Accuracy and timeliness of billing and revenue collection.
• Reduction in commercial risks and exposure.
• Successful defence of deductions and claims.
• Cashflow stability and forecast accuracy.
• Subcontractor commercial performance and cost efficiency.
• Quality and integrity of financial reporting.
• Full compliance with contractual notice requirements and payment terms.