Guest Service Officer

منذ 4 ساعات

Remote, قطر Hyatt دوام كامل

Park Hyatt Doha is looking for a passionate and detail-oriented Guest Service Officer - Reservations to join our dynamic team. In this role, you will be responsible for handling guest reservations, responding to inquiries, managing booking requests, and ensuring a seamless reservation experience while delivering exceptional customer service.

  • Diploma or Degree in Hospitality Management or a related field.
  • Minimum 1-2 years of experience in Reservations, Front Office, or Guest Services within a luxury hotel environment.
  • Mandatory experience with Opera PMS.
  • Excellent communication and interpersonal skills.
  • Strong attention to detail and organizational abilities.
  • Proficiency in Microsoft Office applications.
  • Fluent in English; additional language skills are an advantage.
  • Passion for delivering exceptional guest service and creating memorable experiences.

Please ensure that you have discussed your interest in this position with your Human Resources Department before you apply for the role.