Business Continuity Management System

Responsibilities

• Lead the practical implementation of the BCMS programme approved under CEO Decision No 4 of 2026
• Translate approved governance requirements into implementation plans workstreams milestones and measurable deliverables
• Maintain the BCMS implementation roadmap and track timelines risks issues dependencies and decisions
• Coordinate BCM Task Forces departments and subsidiaries and provide hands-on implementation guidance
• Escalate significant risks delays resource constraints and non-conformities to the BCM Group Head and BCM Group
• Develop complete maintain and control all BCMS documented information in line with ISO
• Maintain a centralized BCMS repository document register and master control list
• Apply version control review and approval workflows retention requirements access controls and document classification
• Prepare and maintain policies procedures plans templates recovery documentation records logs and reports
• Ensure documented information is periodically reviewed approved current and audit ready
• Plan and personally facilitate BIA workshops interviews assessments and validation sessions across departments and subsidiaries
• Identify and validate critical activities essential services dependencies resources and disruption impacts
• Establish and validate Recovery Time Objectives RTO Recovery Point Objectives RPO Maximum Tolerable Period of Disruption MTPD and Minimum Business Continuity Objectives MBCO
• Consolidate and analyses findings produce the Group BIA Report and maintain the critical-function inventory and dependency maps
• Coordinate periodic review and revalidation of BIA outputs
• Assess threats affecting food-security operations supply chains procurement cold-chain operations distribution technology workforce facilities and infrastructure
• Develop and maintain the BCMS risk register continuity treatment plans and mitigation tracking
• Align continuity risk activities with Enterprise Risk Management where applicable
• Develop coordinate and implement continuity strategies for all identified critical functions
• Prepare and maintain Business Continuity Plans departmental recovery plans the Crisis Management Plan emergency response procedures communications procedures and incident-management procedures
• Ensure plans are practical consistent current tested and aligned with approved recovery objectives
• Guide business owners in identifying people facilities technology suppliers data logistics alternate arrangements and other recovery resources
• Support activation of the BCMS during incidents and disruptions
• Coordinate stakeholder communications incident assessment escalation and continuity response activities
• Maintain crisis-management records decision logs and incident documentation
• Lead post-incident reviews lessons-learning sessions and corrective-action planning
• Develop and deliver the annual BCMS exercise and testing programme
• Design and facilitate tabletop walkthrough functional and simulation exercises as well as recovery tests
• Deliver at least one functional exercise during the initial 12-month contract period
• Track observations lessons learned corrective actions and closure evidence
• Design and deliver bilingual BCMS awareness and training activities and maintain participation and competency records
• Measure the effectiveness of training and exercise activities
• Lead and coordinate BCMS implementation across applicable HFC subsidiaries
• Integrate subsidiary continuity requirements into the Group BCMS framework
• Apply consistent methodology while accommodating legitimate operational and jurisdictional requirements
• Monitor implementation progress and provide direct guidance to subsidiary representatives and continuity coordinators
• Lead certification-readiness activities and coordinate internal audits and management reviews
• Maintain the ISO 22301 Compliance Traceability Matrix and complete a pre-certification readiness assessment
• Track non-conformities observations corrective actions and improvement initiatives through closure
• Prepare for and support Stage 1 and Stage 2 external certification audits
• Coordinate specialist or independent support when approved by the BCM Group for activities requiring additional capacity or independence including lead-implementer verification independent exercise facilitation and certification-body services
• Ensure clear scope definition knowledge transfer and controlled use of any approved specialist support
• Prepare monthly progress reports for the BCM Group and quarterly updates for executive management
• Maintain dashboards covering implementation documentation BIA and risk a