Senior Service Manager

منذ 2 أيام

not specified, doha, قطر Sentinel دوام كامل

Sentinel is seeking a Senior Service Manager to establish and run the service management function for a national digital platform in Doha, Qatar. You will define ownership across infrastructure, applications, API gateway, identity, and cross-organisation connections, then design SLAs, on-call rotas, escalation paths and the necessary tooling.

You will roll out the operating model, train teams, and operate the live service, coordinating incidents across multiple parties and reporting to programme