It Service Desk

Additional Information Job Number Job Category Rooms & Guest Services Operations Location Doha West Bay, Doha 14435, Qatar VIEW ON MAP Schedule Full Time Located Remotely? N Position Type Non-Management Position Summary Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile...

Job Role: Service Desk Staff Job Description: Provide Service Desk coverage during business hours. Receiving users' incidents and requests via multiple Communication Channels. Logging, categorizing, and prioritizing all tickets in the ITSM tool. Assist Users in resolving Incidents or service requests over the phone or othercommunication channels. ...

Arab Solutions in Doha is seeking a Service Desk Staff to provide coverage during business hours, log and categorize tickets, and assist users via phone and chat. You will escalate unresolved issues to L2, maintain knowledge bases and FAQ, and provide regular reports on incidents, service requests, SLAs, and KPIs. Fluency in English and Arabic, ITIL...

Madre Integrated Engineering is seeking a dedicated IT Help Desk professional for a full-time role in Doha. You will handle requests via phone, email, chat, or ticketing system, log and prioritize issues, and provide timely resolution with remote or on-site support. Responsibilities include troubleshooting Windows, Microsoft 365, hardware, printers, and...

Job Title: Managed Service Desk Staff Location: Onsite - Qatar Experience: 3+ yrs Duration: 12 months Minimum Qualifications Education: Bachelor's Degree in Information Technology / Computer Science / Computer Engineering or relevant field. Mandatory Certifications ITIL Foundation Certified (Mandatory) Microsoft 365 Certified (Mandatory) Required...

Madre Integrated Engineering | Full time Receive incidents and service requests through multiple communication channels, provide first-level assistance, and log, categorize, and prioritize all tickets in the ITSM tool, giving high priority to VIP users. Troubleshoot user issues by phone or other approved channels, escalation unresolved tickets to L2...

Madre Integrated Engineering | Full time Receive incidents and service requests through multiple communication channels, provide first-level assistance, and log, categorize, and prioritize all tickets in the ITSM tool, giving high priority to VIP users. Troubleshoot user issues by phone or other approved channels, escalation unresolved tickets to L2...

Madre Integrated Engineering is seeking a capable IT Help Desk professional to provide first-line support for incidents and service requests in Doha. You will log, prioritize, and resolve tickets, escalating when needed, while ensuring SLAs are met. The role requires 2–5 years of service desk experience, strong Windows/365/AD knowledge, basic networking,...

Five Rivers Analytics (FRA), an Akima company, seeks a Service Desk Administrator to deliver front-line IT support in Qatar. You will respond to and resolve PC, printer, and network issues, log tickets in Service Now, and coordinate with IMOs to route unresolved items. The role demands excellent customer service, strong communication, and the ability to work...