Head of Guest Experience

منذ 2 أيام

not specified, doha, قطر Tanqeeb دوام كامل

Rosewood Doha is seeking an experienced Guest Relations professional to ensure every guest interaction meets the Rosewood standard of service. You will manage guest information, preferences, and special requests, coordinating with departments to deliver seamless experiences.

Responsibilities include handling guest communications, maintaining knowledge of services and promotions, managing VIP arrivals, and ensuring high-quality, personalized guest journeys from arrival to departure.