Service Desk Agent

Watad Group in Doha, Qatar is seeking an IT Helpdesk specialist to be the single point of contact for users by phone, email and self-service portal. You will log, categorize and prioritize tickets in the ITSM tool and manage each ticket until closure, ensuring timely updates to users and VIPs.You will resolve incidents at first level and escalate to Level 2...

City Centre Rotana Doha is seeking a Bell Attendant to deliver exceptional guest service in a dynamic Front Office environment in Doha. You will warmly greet guests, assist with their luggage, and ensure a memorable stay by coordinating with hotel departments and using the Opera profile system.The ideal candidate possesses a hospitality diploma or vocational...

Mandarin Oriental, Doha is looking for a Guest Services Agent to join our Front Office team.Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.Mandarin Oriental is the award-winning owner and...

We are currently looking for dynamic, and self-motivated Front Office professionals who want to move their careers forward.This position is based in Sedra Arjaan by Rotana in Doha, Qatar.ResponsibilitiesProvide prompt, courteous and efficient service to all guest, so as to achieve a high level of customer satisfaction through personalized service from...

Front Desk Agent is responsible for checking-in and checking-out Hotel guests in a friendly and caring manner according to the Kempinski procedures and Forbes standards. At all times, he/she must display a professional and positive image of the hotel as they play a crucial role in the first and last impression the guest receives of the hotel. Key...

Madre Integrated Engineering | Full timeReceive assigned service tickets and coordinate technician dispatch.Track ticket acknowledgements and SLA timelines.Follow up on ageing and pending tickets.Maintain communication with TOC and affected departments during incidents.Support service reporting through the ITSM system.Coordinate access permissions and work...

Mandarin Oriental, Doha is looking for a Guest Services Agent to join our Front Office team.Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.Mandarin Oriental is the award-winning owner and...

Front Desk Agent Department: Rooms Division, Front Office & Guest Services Employment Type: Permanent - Full Time Location: Qatar - Doha Compensation: QR0 / month Description Front Desk Agent is responsible for checking-in and checking-out Hotel guests in a friendly and caring manner according to the Kempinski procedures and Forbes standards. At all times,...

Job Role: Service Desk Staff Job Description: Provide Service Desk coverage during business hours. Receiving users' incidents and requests via multiple Communication Channels. Logging, categorizing, and prioritizing all tickets in the ITSM tool. Assist Users in resolving Incidents or service requests over the phone or othercommunication channels. ...