Paralegal Officer
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Job SummaryResponsible for end‑to‑end management of criminal case files, including cheque handling, documentation, police complaints, and court follow‑up. Ensures accurate system updates, legal recordkeeping, and timely coordination with internal units, authorities, and external law firms. Manage recovery processes, suspense account monitoring, and monthly legal reporting. Supports the legal department through administrative tasks, legal reviews, and advisory services.
Key Responsibilities Criminal Case Intake and Documentation- Receive newly initiated criminal files from business units and ensure timely legal action.
- Acknowledge receipt of post‑dated cheques (PDCs) along with related documentation (e.g., Letter of Undertaking/Letter, Hand‑over forms, QID/CR etc).
- Verify and review all documents and sign as the official custodian for the original cheques received along with the Hand over form.
- Review criminal hand‑over documentation and ensure it includes cheque advice, QID/CR, and original cheque.
- Cross‑check hand‑over forms with updated data in the RCS (legal system) and approve cases for further action.
- Categorize cheques by type (post‑dated, returned) and ensure alignment with related cheque advice.
- Prepare and maintain Excel sheets capturing key cheque information (amount, signatory, due date, and cheque number).
- Store original cheques in secure legal custody under designated folders.
- Monitor and ensure timely posting of cheques within a two‑day window, if applicable.
- Validate that returned cheque advice does not exceed 30‑day validity based on customer default.
- Compile physical case files and ensure full updates in RCS, including scanned copies of all supporting documentation.
- Upload relevant attachments in the RCS for internal recordkeeping.
- Draft and submit formal complaints to the Police Department, ensuring all required documentation is attached (including CB’s request for binding the defendant).
- Follow up with authorities to obtain police case numbers and ensure updates in the RCS and complaint registers.
- Archive all complaint documents, original cheques, and cheque advice in both legal custody report and digital e‑store.
- Monitor and follow up on case hearings daily, if applicable.
- Provide weekly hearing schedules to relevant legal Manager
- Attend court judgments and submit requests to collect the judgment order with writ of execution in order to proceed with the enforcement.
- Liaise with the Police Department upon notification and attend hearings.
- Liaise with the Public prosecution upon notification and attend the investigation.
- Coordinate with business units to provide court‑required justifications.
- Manage the cancellation process for closed criminal cases with the Public Prosecution after working hours.
- Liaise with External Law firms upon request.
- Receive payments from the Public Prosecution and ensure prompt deposit into the legal suspense account.
- Notify LO/LM on the same day regarding recovery amount received from the court
- Monitor and reconcile transfers from civil courts into the legal suspense account.
- Notify the business of recoveries and ensure crediting to customer accounts.
- Ensure daily updates to the legal system (RCS) and monitor criminal case developments using the marker checker process.
- Maintain monthly reconciliation records for recovery amounts through civil and criminal proceedings.
- Share reconciliation reports with the legal Manager and Chief legal Officer
- Prepare and submit a Monthly Criminal Case Report detailing case outcomes to the legal Manager and Chief legal Officer
- Prepare monthly reports for case cancellations (criminal and civil) a