AV Technician
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Job Description – AV Technician (O&M)
Role Purpose
The AV Technician is responsible for the operation, maintenance, troubleshooting, and repair of audio-visual and ELV systems including CCTV, access control, video walls, meeting room AV systems, and associated infrastructure. The role ensures high system availability, reliability, and compliance with client requirements in an O&M environment.
Key Responsibilities
1. Operation & Maintenance
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- Perform preventive and corrective maintenance of AV systems including:
- Video conferencing systems
- Meeting room AV setups
- Video walls
- Digital signage
- Public address / background music systems
- Maintain CCTV and access control systems as part of integrated ELV scope
- Monitor system health and ensure minimal downtime
2. Installation & Support
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- Perform installation, relocation, and modification of AV equipment
- System upgrades, expansions, and commissioning activities
- Ensure all equipment is installed and maintained as per approved standards
3. Troubleshooting & Repairs
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- Diagnose and resolve:
- Audio/video quality issues
- Connectivity and signal flow problems
- Hardware faults (cameras, displays, controllers, etc.)
- Coordinate with vendors or OEMs for advanced technical issues
4. System Monitoring & Testing
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- Conduct routine inspection and testing of AV systems to ensure performance and reliability
- Perform functional checks and preventive maintenance schedules
5. Documentation & Reporting
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- Maintain:
- Maintenance logs
- Service reports
- Asset records and system documentation
- Update maintenance tasks in SAP or CMMS (if applicable)
6. User Support
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- Provide basic training and support to end users for AV systems operation
- Attend service calls and complaints within agreed SLA
7. HSE & Compliance
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- Follow HSE procedures and permit-to-work system
- Ensure all activities comply with site safety standards
Mandatory Requirements
Education
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- Diploma / ITI in Electronics, Electrical, or Telecommunications
Experience
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- Minimum 3–5 years of experience in AV / ELV systems maintenance
- Experience in Oil & Gas / industrial projects preferred
Technical Skills
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- Hands-on knowledge of:
- AV systems (meeting rooms, video walls, VC systems)
- CCTV and Access Control Systems
- Cabling (fiber & copper)
- Basic understanding of:
- AV signal flow and networking concepts
- Familiar with AV brands like:
- Crestron, Bose, Extron, Shure (preferred)
Skills & Competencies
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- Strong troubleshooting and problem-solving skills
- Good communication skills
- Ability to work independently and in teams
- Client-focused approach
Additional Requirements
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- Valid Qatar Driving License (preferred)
- Willingness to work in shift / site conditions
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