End User Support
احفظ هذه الوظيفة وحافظ على تنظيم بحثك
قم بإنشاء حساب مجاني لحفظ الوظائف وإنشاء التنبيهات والعودة إلى هذه القائمة من لوحة التحكم الخاصة بك.
بالمتابعة، فإنك توافق على الشروط & سياسة الخصوصية.
Provide remote and on-site technical support to MOJ users across 20 locations.
Troubleshoot Windows operating systems, Microsoft Office, email clients, and other software.
Install and configure PCs, printers, scanners, and other peripherals.
Diagnose and resolve hardware, software, network connectivity, and server-related issues.
Manage IT hardware and software inventory, updates, patches, and antivirus.
Handle help desk tickets, provide VIP support, and prepare service reports.
Follow ITIL policies and procedures for end-user support.
Requirements
University degree in Computer Science, IT, or equivalent.
CompTIA A+, ITIL Foundation, Microsoft 365, and CCNA certifications.
Minimum 4 years of relevant desktop hardware and software troubleshooting experience.
Strong Windows support and network troubleshooting skills.
Fluent in both Arabic and English.
-
Service Desk
منذ 21 ساعات
Doha, Ad Dawhah, قطر Madre Integrated Engineering دوام كامل• Receive incidents and service requests through multiple communication channels, provide first-level assistance, and log, categorize, and prioritize all tickets in the ITSM tool, giving high priority to VIP users.• Troubleshoot user issues by phone or other approved channels, escalate unresolved tickets to L2 support within agreed time limits, and...
-
On-Site IT Support Engineer
منذ 7 أيام
Doha, Ad Dawhah, قطر Madre Integrated Engineering دوام كاملThe On-Site IT Support Engineer will be responsible for providing hands-on technical support to users at the assigned location. The role includes troubleshooting hardware, software, network, and peripheral issues; installing and configuring devices; performing system imaging and upgrades; and ensuring IT equipment remains operational and properly...
-
IT Technical Support Specialist – Tier 2
منذ 7 أيام
Doha, Ad Dawhah, قطر Madre Integrated Engineering دوام كاملTechnical Support Specialist – Tier 2Key ResponsibilitiesResolve complex technical issues and escalations across end-user IT environments.Perform root-cause analysis for recurring, critical, and high-impact incidents.Lead technical remediation during major incidents and service disruptions.Coordinate with vendors for advanced diagnostics, repairs,...
-
Team Lead – IT Helpdesk
منذ 7 أيام
Doha, Ad Dawhah, قطر Madre Integrated Engineering دوام كاملThe Team Lead – IT Helpdesk / On-Site Support will be responsible for supervising day-to-day IT support operations and ensuring timely resolution of user incidents and service requests. The role involves managing helpdesk and on-site support teams, monitoring ticket queues, handling escalations, maintaining shift coverage, and ensuring compliance with...
-
IT Technical Support Specialist
منذ أسبوع
Doha, Ad Dawhah, قطر Madre Integrated Engineering دوام كاملTechnical Support & TroubleshootingProvide on-site and remote technical support for Windows and Apple devices, including desktops, workstations, laptops, iMacs, and MacBooks.Troubleshoot and resolve common hardware and software issues in accordance with approved procedures.Provide remote desktop support using approved tools to minimize downtime.Support...
-
PETROLEUM DATA ANALYST
منذ 3 أيام
Doha, Ad-Dawhah, قطر QatarEnergy دوام كامل ١٨٠٬٠٠٠ ر.ق. - ٢٤٠٬٠٠٠ ر.ق. عقدOverviewPrimary Purpose Of The Job: The primary purpose of this role is to analyze well integrity–related data across onshore and offshore fields and to serve as the end-user focal point for the implementation and ongoing maintenance of the Well Integrity Management System (WIMS).Required Experience And SkillsMinimum of 7 years of work experience in data...
-
SAP FICO VIM Techno Consultant – S/4HANA
منذ 3 أيام
doha, ad dawhah, قطر PradeepIT Consulting Services Pvt Ltd دوام كاملSAP FICO VIM on ECC & S/4 HANA - Techno Consultant Job Openings SAP FICO VIM on ECC & S/4 HANA - Techno Consultant About the job SAP FICO VIM on ECC & S/4 HANA - Techno Consultant Job Summary: We are looking for an experienced SAP FICO VIM Techno Consultant to support design, development, implementation, and migration activities related to SAP ECC and S/4...
-
Senior SAP EWM Consultant — S/4HANA, Fiori
منذ 3 أيام
doha, ad dawhah, قطر PradeepIT Consulting Services Pvt Ltd دوام كاملWe are seeking a highly skilled SAP EWM Consultant with strong experience in SAP MM/WM, EWM implementation, and integration, preferably in the Oil & Gas and Middle East region. The ideal candidate should have a solid understanding of end-to-end SAP EWM processes, data migration, barcode implementation, and documentation. Key Responsibilities: SAP EWM...
-
Assistant Materials Controller
منذ 7 أيام
Doha, Ad Dawhah, قطر Madre Integrated Engineering دوام كاملAssistant Materials ControllerShall support the effective management of material master data and inventory control processes within the ERP system, ensuring accuracy, consistency, and compliance with Company procedures, MRP requirements, and internal controls.Key Responsibilities:• Assist in the creation, maintenance, and...