Field Support Staff

منذ 3 أسابيع

Doha, قطر Arab Solutions دوام كامل

مجانًا عبر البريد الإلكتروني أو Google

احفظ هذه الوظيفة وحافظ على تنظيم بحثك

قم بإنشاء حساب مجاني لحفظ الوظائف وإنشاء التنبيهات والعودة إلى هذه القائمة من لوحة التحكم الخاصة بك.

حفظ الوظيفة حفظ وإنشاء التنبيه

مجانًا عبر البريد الإلكتروني أو Google

بالمتابعة، فإنك توافق على الشروط & سياسة الخصوصية.

Job Role: Field Support Staff

Job Description
• Management, maintenance and support of end users' assets, including current hardware and software, or that which will be added during the contract period.
• Software installation: Office installation, Operating system installation, Build standard images, Other Program installation.
• Hardware installation: PC setup, Device Check, Printer installation, Scanner installation, Printer ink.
• Conduct surveys for workplace (assets, users, locations, applications, etc.).
• Follow ITIL policies and procedures related to managing end user support.
• Prepare reports related to end user support calls.
• Provide end user VIP support.
• Provide troubleshooting of network connectivity and server issues.
• Proactively assisting with help desk duties, supporting printers, hardware, software and related technical issues.
• Installation and Configuration of Operating Systems on Desktops and all other MOJ users-related day-to-day software.
• Configuration Setup and Troubleshooting of Email client.
• Detecting, diagnosing and correcting computer hardware, software, and peripheral errors.
• Keep track on the entire H/W and S/W MOJ inventory.
• Replace any hardware device which is not working.
• Ability to perform partition, drive space allocation and understand NTFS and FAT partitioning.
• Printers and peripherals support. Requirements
• University Degree in Computer, Information Technology, or equivalent.
• CompTIA A+ certified.
• ITIL Foundation Certified.
• Microsoft 365 Certified.
• CCNA Certified.
• At least 4 years of experience in desktop troubleshooting (hardware and software).
• Experience in supporting Windows Environment. Expert in supporting applications and systems and analyzing Business requirements related to applications and procedures.
• Fluent in English and Arabic (English/Arabic).

Skills:
ccna,ntfs,peripherals,pc setup,fat,moj,supporting printers,itil foundation,configuration setup,troubleshooting,itil policies

Field Support Staff

احفظ هذه الوظيفة وحافظ على تنظيم بحثك

وظائف مشابهة في Doha

أهم المدن

الأمريكتين

أوروبا

آسيا / أوقيانوسيا

أفريقيا

Field Support Staff

احفظ هذه الوظيفة وحافظ على تنظيم بحثك

وظائف مشابهة في Doha

أهم المدن