Senior Account Manager
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RESPONSIBILITIES:
- Works with the service and project Operation team to ensure quality services are delivered as agreed with the customer.
- Coordinate with Finance team to ensure proper invoices are produced and payment are collected as agreed with the customer. Manage relationships with key customers at the opportunity management level
- Manage relationships with partners
- Ensure quality of services provided.
- Create and expand customer base in line with Enterprise strategies by covering all of assigned accounts
- Works with partners and suppliers regarding Pricing information, new products, delivery issues and market coverage.
- Responsible for preparing commercial proposals to customers and submit technical and commercial proposals to customers.
- Market Intelligence including competitive information
- Sales & Financial reports
- Pipeline Management
- Prepare costing sheets to view GP value achieved in each sale.
- Keep up to date of latest technologies and products
- Be up to date and research on emerging technologies impact on customers’ business
- Recommends new ideas to increase customer satisfaction and sales.
- Recommends new markets to be covered
- Recommends new products and new partnerships
- Inputs in development of short ,medium and long term sales and organization strategy JOB REQUIREMENTS :
- University degree /Certification in Management Information Systems / MBA or/and MIS is a plus
- At least 10+ years sales experience in IT solutions and products, 7 years of which same experience in Qatar
- Language and proficiency (e.g. Fluent in both English and Arabic)
- Computer proficiency level required (e.g. Advanced knowledge in MS Office suite)
- Driving skills (e.g. Valid GCC light vehicle driving license required)
Experience:
- Sales in IT solutions and products: 10 years (Required) Language:
- English and Arabic (Required) License/Certification:
- GCC light vehicle driving license (Required) Work
Location:
In person
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